What are the responsibilities and job description for the RECEPTION/SCHEDULER position at Summit Memorial Medical Group LLC?
The Receptionist/Schedulers job is to answer the telephone, greet visitors, schedule patients, take messages, check patients in & out, and scanning medical record. Performs general office activities to provide clerical and administrative support for the facility.
- Medical administrative / clerical experience preferred.
- Strong communication & customer service skills required.
- High School Diploma or GED required.
- Performs reception and telephone operator activities for effective communication with all areas of the facility.
- Performs administrative functions such as scanning records into patient accounts, paging overhead & faxing.
- Screens phone calls; redirects calls, and complaints to proper channels.
- Monitors waiting area.
- Collects, sorts, distributes and prepares mail, messages and courier deliveries.
- Identifies emergencies and initiates appropriate response as needed.
- Accepts patient payments.
- Maintains order and cleanliness of the front desk area.
- Accepts & relays all messages effectively.
- Behaves and dresses in a professional and courteous manner consistent with the facilities Standards of Behavior.
- Cross trains to other functions within the Business office.
- Plans ahead, manages time well, and arrives on time.
- Other duties as assigned.