General Manager - Pool Service Operations

Location: Phoenix, Arizona

Salary: $75,000 – $95,000 Performance-Based Bonuses Equity

Employment Type: Full-Time

Summit Pool Partners is a growing pool service company focused on providing high-quality pool maintenance, cleaning, and repair services. As we expand through strategic acquisitions, we integrate strong local businesses into our platform while maintaining a focus on operational excellence and customer satisfaction.

We are seeking an experienced and results-driven General Manager to lead our Phoenix operations, manage a team of technicians, drive business growth, and oversee financial performance. This role will have full P&L responsibility and play a critical part in integrating newly acquired businesses into our expanding platform.

• Oversee the day-to-day operations of the Phoenix market, ensuring high-quality service and customer satisfaction.
• Manage and develop a team of pool technicians, office staff, and service managers.
• Implement operational best practices to improve efficiency, reduce costs, and enhance service quality.
• Ensure compliance with safety protocols, industry regulations, and company policies.
  

• Take full ownership of the Profit & Loss statement for the Phoenix market.
• Monitor financial performance, budgets, and cost controls to maximize profitability.
• Identify opportunities to reduce expenses and increase revenue through strategic decision-making.
• Track and analyze key performance indicators (KPIs) to drive continuous improvement.
  

• Develop and execute strategic initiatives to grow the business through customer acquisition, retention, and service expansion.
• Work closely with sales and marketing teams to drive lead generation and customer engagement.
• Establish and maintain relationships with homeowners, property managers, and commercial clients to expand service contracts.
  

• Lead the successful integration of newly acquired pool service businesses in the Phoenix area.
• Implement standard operating procedures (SOPs) to ensure smooth transitions.
• Support due diligence, assess operational gaps, and align acquired businesses with company goals.
• Provide leadership to newly onboarded employees, ensuring cultural and operational alignment.
  

• Recruit, train, and retain high-performing technicians and support staff.
• Establish performance metrics and hold teams accountable for achieving operational goals.
• Foster a positive company culture with a strong emphasis on customer service, teamwork, and accountability.
  

• 5 years of experience in general management, operations, or leadership within home services, field service management, or related industries.
• Proven experience in P&L management with a track record of driving profitability and revenue growth.
• Strong ability to lead teams, manage technicians, and optimize field operations.
• Experience in M&A integration, business expansion, or scaling service-based companies.
• Excellent problem-solving skills and the ability to make data-driven decisions.
• Proficiency in operational software, scheduling tools, and financial reporting.
• Industry experience in pool services, HVAC, plumbing, or similar field service businesses is a plus.
  

• Competitive base salary of $70,000 – $90,000 per year, depending on experience
• Performance-based bonuses tied to financial and operational KPIs
• Potential equity opportunity based on long-term performance
• Opportunity to lead a growing business with M&A expansion
• Strong company culture focused on growth, leadership, and operational excellence