What are the responsibilities and job description for the Retail Customer Service Representative position at Summit Racing Equipment?
SUMMARY
We are currently hiring for a Customer Service Representative starting at $15.40 an hour! Successful applicants should have previous Retail/cash drawer experience and be comfortable talking with customers. Our store is open 7 days a week from 9:00am to 7:00pm so the work shift will vary. A successful applicant would be required to work Full-Time (40 hours per week) and have a flexible schedule, including working evenings. Fridays and Saturdays are a Must.
Part-Time positions are also available for a Friday, Saturday and Sunday schedule.
Here at Summit Racing, we offer great benefits for our full-time employees including, but not limited to…
- Paid time off
- Comprehensive Medical, Dental, Vision, and Rx Insurance
- Generous Employee Discount
- 401(k) with company match
- Health Club reimbursement
- Tuition reimbursement
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Talks with customers in person and assists customers in returning or exchanging products.
- Processes returns and completes paperwork for warranty returns when a return specialist is not available.
- Ensures retail location is clear of missing parts.
- Stocks shelves and counters with merchandise.
- Assists in setting up advertising displays or arranging merchandise on counters to promote sales.
- Follows performance standard as written.
- Stamps, marks, or tags price on merchandise.
- Obtains merchandise requested by customers and places merchandise in a bag or box. Assists customers in carrying larger items to their vehicle.
- Answers customers’ questions and offer assistance or direction.
- Cleans shelves, counters, and displays.
- Greet customers when they enter the store and checks packages and receipts when exiting the store.
- Thank customers for their business.
- Computer proficiency a MUST
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED) and one to three months customer service or sales-related experience and/or training preferred.
*Must be able to pass background check and drug screen. *
This position is a great starting point for anyone looking for a rewarding career in Retail. Join Summit Racing Equipment – The World's Speed Shop®!
The Team Member Experience:
We work together to take care of our customers, our communities, and each other. When you join the team, you’ll enjoy a positive, productive atmosphere where people truly believe in what they are doing. If you’re passionate about providing the best experience possible to our customers and to your fellow team members, you’re in the right place.
We work together to take care of our customers, our communities, and each other. When you join the team, you’ll enjoy a positive, productive atmosphere where people truly believe in what they are doing. If you’re passionate about providing the best experience possible to our customers and to your fellow team members, you’re in the right place.
If you are an individual with a disability and need assistance interacting with our career site, please contact us by calling (330) 630-5570 option 2 for Human Resources.
Summit Racing Equipment and its entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $15
