What are the responsibilities and job description for the Funding Processor position at Summit Settlement Services, LLC?
About the Role:
We are looking for an individual who possesses a strong attention for detail and enjoys working in a fast-paced, team-oriented environment!
Summit’s Escrow Funding Team’s goal is to ensure that all transactions are disbursed on time and accurately to provide excellent service and to prevent monetary loss for any parties.
Position Responsibilities:
- Monitor a daily report and queued actions to track and prioritize late disbursements.
- Balance fees and figures between closing documents and our system of record.
- Accurately read and calculate payoff figures.
- Verify customer identification to protect sensitive information.
- Communicate with customers via phone and email to collect funds due and to address questions/concerns about their disbursement process.
- Provide updates and information to clients upon request.
- Reach out to lenders and third-party companies for missing invoices necessary for funding.
- Work closely and cohesively with the Post-Closing team to resolve disbursement discrepancies and disbursement delays.
- Mail checks to third parties.
- Ensure response times to emails/phone calls are in adherence with Company and Department SLS (Service Level Standards).
- Follow outlined company compliance guidelines.
- Manage varying client expectations and requirements.
- Other duties as assigned.
Skills & Requirements:
- Computer proficiency required
- Highly organized, strong attention to detail, and an aptitude for working with numbers
- Ability and desire to work in a fast-paced, team-oriented work environment
- Strong multi-tasking skills, time management, and work ethic
- Commitment to a culture of positivity and high performance
- Values constructive feedback and thrives on constant improvement and learning
Job Type: Full-time
Pay: $22.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Required)
Ability to Commute:
- East Providence, RI 02914 (Required)
Work Location: In person
Salary : $22 - $23