What are the responsibilities and job description for the Cashier/Customer Service position at Summit Smoke And Vape?
Job Summary
We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibilities will include processing transactions, assisting customers with their inquiries, and ensuring a positive shopping experience. The ideal candidate will possess strong communication skills and a passion for retail.
Duties
- Operate cash registers and process customer transactions accurately and efficiently.
- Provide excellent customer service by greeting customers, answering questions, and addressing concerns.
- Assist in maintaining store cleanliness and organization to enhance the shopping experience.
- Engage in upselling and promoting products to maximize sales opportunities.
- Conduct product demonstrations to educate customers about features and benefits.
- Maintain knowledge of current promotions, sales, and store policies to assist customers effectively.
- Support inventory management by restocking shelves and organizing merchandise as needed.
- Collaborate with team members to achieve sales goals and maintain a positive work environment.
Skills
- Proficient in retail math to accurately handle transactions and manage cash flow.
- Strong sales skills with the ability to engage customers and promote products effectively.
- Experience in supervising or leading a team is a plus.
- Excellent phone etiquette for handling customer inquiries via phone when necessary.
- Familiarity with cash register operations and point-of-sale (POS) systems.
- Ability to conduct product demos that highlight key features and benefits to customers.
- Proven track record of upselling products to enhance customer satisfaction and drive sales.
- Strong interpersonal skills with the ability to build rapport with diverse customers.
Join our team as a Customer Service Associate / Cashier, where your contributions will make a significant impact on our customer experience!
Job Types: Full-time, Part-time
Pay: $10.50 - $12.30 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
People with a criminal record are encouraged to apply
Education:
- Associate (Required)
Experience:
- Smoke shop related: 1 year (Required)
Work Location: In person
Salary : $11 - $12