What are the responsibilities and job description for the AR / Denials Specialist position at Summit Spine & Joint Centers?
Summit Spine and Joint Centers is a rapidly expanding Pain Management Group looking to add an experienced Accounts Receivable / Denials Specialist to our team. With fifteen ambulatory surgery centers and thirty-one clinic locations across Georgia, Summit Spine is winning the race to become the largest comprehensive spine and joint care provider in the state of Georgia We are looking for a motivated and hard-working AR / Denials Specialist who can join our growing team of professionals.
Job Duties:
Job Duties:
- Processes assigned AR, working to maximize collections while minimizing aging AR
- Process insurance denials and appeals to ensure timely account resolution
- Identify denial trends and provide management with a summary of identified issues
- Manages outstanding accounts to include following up with insurance carriers for overpayments, underpayments, filing corrected claims, appealing claims, and following up on all denials to ensure processing / reprocessing and timely payments
- Review AR aging to ensure timely collection of payments
- Review and initiate payor and patient refunds
- Appropriately documents issues, sources, and actions taken on each account
- Identify, document, and report payer denial trends to billing manager for escalated follow-up
- Creates reports regarding the status of patient accounts as requested
- Address inquiries from insurance companies, patients, and providers
- Ensure claim information is complete and accurate
- Post office paper zero pay denials, and scan into our system
- Verify patient benefits and eligibility
- Maintain denials productivity spreadsheet
- Follows HIPAA guidelines in handling patient information
- Minimum of 3 years’ experience with accounts receivable or revenue cycle in a medical setting
- Experience with Medicare, Medicaid, Commercial insurance plans, Workers’ comp, and Personal Injury cases
- Knowledge of claims submission of office visits, outpatient procedures, urinary drug screens, DME, MRI, and Chronic Care Management
- Knowledge of medical billing rules, such as coordination of benefits, modifiers, and understanding of EOBs and ANSI code denials.
- Excellent knowledge of CPT coding, ICD.10 coding and medical pre-certification protocols required
- Excellent computer skills and familiarity with Microsoft Office
- Comfortable working in a growing, dynamic organization and able to navigate change.
- Self-motivated with ability to multi-task, prioritize work in a fast-paced, team environment
- Bachelor’s degree preferred
- Experience using eClinicalWorks preferred
- Experience with Pain Management preferred