What are the responsibilities and job description for the Executive Vice President, Technology Services & Managed Solutions position at Summit Staffing Partners?
Executive Vice President, Technology Services & Managed Solutions
Location: New York, NY / Midtown Manhattan, NYC | Type: Full-Time
About the Role
Our client, a well-established financial specialty consulting and investment firm, is seeking a high-impact leader to build, scale, and lead a Managed Services practice within their organization. This is a client-facing, strategic leadership role, responsible for developing the business, acquiring new clients, and expanding long-term relationships while building a best-in-class technology services division.
As Executive Vice President, Technology Services & Managed Solutions, you will be responsible for defining the business strategy, driving client acquisition, and establishing the firm as a premier provider of managed IT services. You will leverage the firm’s existing 65 person IT team, infrastructure, and strong market presence to create a scalable and profitable managed services offering.
This role requires a business leader, not a hands-on technologist, but one who understands how to structure, sell, and deliver IT solutions that meet enterprise needs. The ideal candidate has a strong executive presence, a proven track record in building client relationships, and experience in leading and growing a managed IT services business.
Key Responsibilities
Strategic Leadership & Business Growth
- Develop and execute a scalable strategy for building and growing a high-impact Managed IT Services practice.
- Define and launch service offerings in IT infrastructure, cybersecurity, cloud solutions, enterprise IT support, and digital transformation services.
- Own P&L responsibility, ensuring financial success through a sustainable and profitable service model.
- Leverage the existing 65 person IT team to build a structured and efficient service delivery framework.
- Stay ahead of market trends, client needs, and technology innovations to maintain a competitive edge.
Client Acquisition & Relationship Development
- Act as the face of the Managed Services practice, developing and maintaining executive-level relationships with C-suite leaders, CIOs, and key decision-makers.
- Develop a strong pipeline of new clients, identifying and securing high-value enterprise accounts.
- Work closely with sales and business development teams to drive go-to-market strategies and close complex deals.
- Deeply understand client challenges and business objectives, crafting customized IT service solutions that deliver measurable business value.
- Represent the firm at industry events, conferences, and networking engagements, positioning the company as a premier provider of managed technology solutions.
Operational Execution & Service Delivery
- Oversee service delivery teams, ensuring high levels of client satisfaction and service excellence.
- Establish a framework for operational scalability, efficiency, and continuous improvement.
- Implement best practices for service management, security, and client engagement, ensuring top-tier quality in all service offerings.
- Define key performance indicators (KPIs) and service-level agreements (SLAs) to measure performance and ensure accountability.
- Manage relationships with technology partners, vendors, and strategic alliances to strengthen service capabilities.
People Leadership & Team Building
- Recruit, develop, and lead a high-performing team of managed services professionals.
- Foster a client-first culture, ensuring teams are empowered to deliver outstanding service and innovation.
- Provide mentorship and leadership development, ensuring long-term career growth for team members.
Qualifications & Experience
- 15 years of experience in IT Managed Services, Technology Consulting, or Enterprise IT Solutions, with at least 5 years in a senior executive leadership role.
- Proven track record of building and scaling a managed services business, including client acquisition and service delivery leadership.
- Strong business development expertise, with experience securing enterprise-level contracts and managing executive client relationships.
- Deep understanding of IT infrastructure, cybersecurity, cloud computing, and enterprise technology solutions, with the ability to oversee and drive service delivery.
- P&L management experience, including financial forecasting, pricing strategy, and operational budgeting.
- Exceptional leadership, communication, and stakeholder engagement skills, with the ability to influence at the C-suite level.
- Background in financial services, consulting, or professional services is highly desirable.
Why Join?
- Build and lead a managed services division from the ground up, backed by an established firm and a strong internal IT team.
- Competitive executive compensation, including performance-based incentives and long-term growth opportunities.
- Be at the forefront of digital transformation, helping enterprise clients optimize and scale their technology strategies.
- Work in a dynamic, high-growth environment, leading a best-in-class team of IT professionals and business leaders.
This is a rare opportunity for a seasoned executive to establish and scale a premier Managed IT Services business within a highly respected firm. If you’re a strategic leader with a passion and background in client engagement, technology services, and business growth, we encourage you to apply
Salary : $650,000 - $850,000