What are the responsibilities and job description for the Patient Care Coordinator (Pediatric Optometry) position at Summit Vision Center?
Patient Care Coordinator - Pediatric Optometry
Do you love working with kids and families? Are you interested in growing a career with a fun, friendly, passionate, and caring medical team that makes a difference in the lives of children? Do you love to connect to people? Are you a self-starter? Can you communicate effectively both verbally and in writing with people from all different backgrounds? Are you passionate about building relationships? Do you have a positive outlook on life? Are you committed to learning, flexible, and open to change? Are you attentive to details and great at multitasking? Do you have a passion for personal growth and development?
If so, you could be the person we are looking for to fill the position of patient care coordinator in our pediatric vision care and vision therapy clinic. As a key team member in a rapidly growing practice, there is incredible opportunity to grow with us.
At Summit Vision Center you will be a key team member in a growing kids vision clinic on a mission to transform the lives of children through vision. We help kids from babies to teens develop their visual skills and see their best so they can reach their fullest potential.
Your role will initially include:
- Greeting patients, managing the flow of patients walking in the door, creating a welcoming environment, and establishing a friendly relationship with our patients and their families
- Scheduling appointments and entering complete and accurate information in to our software systems/databases
- Holding lengthy phone conversations with new patients/their families to make a strong connection by working to understand their child’s visual challenges and then ensuring they understand how our unique care and services will meet the needs of their child
- Answering phones, fielding questions, making outbound calls, and communicating with patients via phone, text, and email before and after appointments to ensure complete satisfaction
- Performing preliminary testing on patients as the first step in their evaluation
- Managing and optimizing the schedule
- Communicating with other professionals including creating and sending letters and reports
- Understanding the services we provide and clearly communicating with all that interact with our office
If you are… friendly, professional, reliable, organized, proactive, attentive to details, and have a love of learning and growth as well as excellent communication and time-management skills, we would love to hear from you!
Details about this position:
- 36-40 hours / week Monday-Friday
- Starting pay is $23-25/hr DOE. Opportunity to earn more with growth.
- PTO with full medical benefits, 401(k) with 4% match after 1 year, paid holidays, and in-house vision and eyewear benefits.
Additionally, this position offers:
- A caring, positive, team oriented work environment where positivity and great energy are fostered
- Fulfilling work helping children and adults who have vision problems that are impacting their ability to succeed in school and life
- All training provided
- The opportunity to join a small, cohesive, value-driven team that is committed to and invested in your growth
- Working in a small company where your input, contributions and ideas will directly impact the company’s growth and success
- A position that offers upward earning and career advancement
Experience in medical reception and/or customer service is extremely helpful. We will train the right individual. This position has tons of potential for long-term growth and we are looking for someone searching for a long-term position/career!
Ready to join us and grow with us? Please include your resume and a short cover letter letting us know why your skills and experience make you a great fit for our team.
To learn more about kids’ vision, vision therapy, and what our office is all about, visit www.summitvisioncenter.com and research vision therapy online.
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Application Question(s):
- Why are you interested in working with us? (Must be answered to be considered)
Experience:
- Office or Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $23 - $25