What are the responsibilities and job description for the Call Center Specialist position at SummitRidge Hospital?
Responsibilities:
Hours of Work: 12 hour shifts Weekdays/Weekends – 36 hours per week; Must be flexible to other times as needed.
SummitRidge Hospital –is a place for Healing and Hope! Our behavioral health psychiatric hospital is in Lawrenceville (about 25 miles northeast of downtown Atlanta). We provide psychiatric and substance use disorder treatment to adolescents, adults, and seniors, in addition to partial hospitalization and other outpatient programs (includes a location in Athens). On average, over 10,000 patients receive care from our compassionate health care team each year at SummitRidge Hospital. SummitRidge is proud to be a teaching facility that supports local nursing students through our dedicated and tenured nursing team.
Benefits for our full-time benefit eligible employees include:
About Universal Health Services
Education: Graduate from an accredited program of professional nursing required; Bachelor's Degree preferred.
EEO Statement
We believe that diversity and inclusion among our teammates is critical to our success.
Notice
Due to continued growth, we are seeking a Call Center Specialist to provide telephonic and in-person risk assessment to assist the physician in identification of appropriate level of care for potential patients.
The Intake RN is the initial contact with referral sources and potential patients, coordinates the referral and intake process, facilitates the admission process.
Hours of Work: 12 hour shifts Weekdays/Weekends – 36 hours per week; Must be flexible to other times as needed.
SummitRidge Hospital –is a place for Healing and Hope! Our behavioral health psychiatric hospital is in Lawrenceville (about 25 miles northeast of downtown Atlanta). We provide psychiatric and substance use disorder treatment to adolescents, adults, and seniors, in addition to partial hospitalization and other outpatient programs (includes a location in Athens). On average, over 10,000 patients receive care from our compassionate health care team each year at SummitRidge Hospital. SummitRidge is proud to be a teaching facility that supports local nursing students through our dedicated and tenured nursing team.
Benefits for our full-time benefit eligible employees include:
In addition to the opportunity for career growth and development within SummitRidge Hospital, our employees enjoy many benefits which come from being a part of Universal Health Services Inc (UHS) – a Fortune 500 company. Benefits include, but are not limited to:
- Excellent Medical, Dental, Vision and Prescription Drug Plans
- Generous Paid Annual Leave: includes Paid Time Off (PTO) and Extended Leave Bank (ELB).
- Reimbursement accounts for healthcare and dependent care expenses.
- Numerous Employee Discounts via a nationwide Perks Card and more.
- Tuition savings to continue your nursing education with Chamberlain University
- In-house Psychiatric Nurse Residency Transition-to-Practice Orientation (20 CEUs)
- Career development opportunities across UHS and our 300 locations!
- Diverse programming to expand your experience.
- HealthStream online learning catalogue with plenty of free CEU courses
- Competitive Compensation & Generous Paid Time Off
- 401(K) with company match and discounted stock plan
- Pet Insurance
- SoFi Student Loan Refinancing Program
About Universal Health Services
One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com
Qualifications:
QUALIFICATIONS
Education: Graduate from an accredited program of professional nursing required; Bachelor's Degree preferred.
Experience: Minimum of two years experience in direct clinical experience in a psychiatric/mental health/chemical dependency setting. Managed care. Progressive leadership exp preferred.
Additional Requirements: Thorough knowledge of TJC, OSHA, State and Federal regulatory requirements. Basic Life Support for Healthcare Providers. Crisis Prevention Institute (CPI).
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.
Salary : $13
