What are the responsibilities and job description for the Clinic Operations Manager position at SummitStone Health Partners?

Job Description

Overview

A Clinic Operations Manager is needed to help us in our endeavor to build the healthiest community in the nation … one person at a time.

The Mission :

At SummitStone Health Partners, we strive to foster trust, empower recovery, and inspire hope to strengthen and enrich our Northern Colorado community.

We need your help to make this vision a reality.

We are building a team who believes in providing crucial services at crucial times, helping the people in our community at their most vulnerable — particularly those who are often overlooked and underserved.

We Embrace Our Diversity

Come As You Are :

A core value here at SummitStone.

We want you to be your authentic self while at work, so we welcome and actively seek team members of different backgrounds, identities and experiences. SummitStone is committed to fostering a diverse and inclusive environment, honoring each individual's whole-self by embracing differences in race, ethnicity, ability, age, gender, sexual orientation, spiritual beliefs, socioeconomic status, language and the inherent intersections of many different identities. We invite everyone to share our journey and are proudly an equal opportunity employer.

Experiences and Backgrounds We Look For

If this sounds like your calling, then we want to help you succeed, grow, and thrive at SummitStone.

Location : Larimer County, CO
Status : Full-time, 40 / hrs. week

What You’ll Do :

Responsible for the smooth operation of all day-to-day activities carried out in their assigned clinic and programs. The Clinic Operations Manager ensures that clinic and program services operate effectively and efficiently, optimizes clinical and medical schedules, tracks daily clinic productivity and supports the operations staff to streamline workflows to maximize clinic capacity. This position is responsible for coordinating and managing the client’s access to care, which could include processes for scheduling, verifying insurance or other coverage, client registration accuracy for proper billing. This position will demonstrate commitment and provide leadership for Summitstone Health Partner’s values by delivering visionary and operational leadership while fostering trust, collaboration, and a diverse and inclusive environment

Establishes standards that ensure resources are utilized at an optimal level, directs and develops operations staff, and collaborates with multidisciplinary professional staff within SummitStone and the community

Leads operational staff by recruiting, selecting, orienting, and training staff.

Maintains appropriate staffing levels by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results.

Responsible for on- and off-site leadership, which may include providing crisis intervention, attending to needs of staff within the building, problem solving between team members, and helping clients who need assistance.

Work in collaboration with revenue cycle managers, clinical managers, and act as a bridge between programs and departments to ensure SummitStone achieves client and financial goals.

Utilizes knowledge of the front end of the revenue cycle to ensure appropriate demographic and coverage information is collected on an account at the time of registration.

Ensure adequate training practices for client registration are in place.

Keep advised of changes in healthcare regulations that impact client’s access to care and SummitStone’s billing practices.

Serves on committees and workgroups in support of the organization.

Perform other duties as assigned.

Required :

Bachelor’s degree preferred

More than four years of experience in a related position in healthcare or behavioral healthcare operations required

More than two years of experience providing direct supervision to staff or overseeing a team required

Experience in program development and project management preferred

Equivalent combination of education and experience may be evaluated and considered

Licenses and Certifications :

Valid Colorado driver’s license or ability to obtain within 30 days of hire and a clean driving record required

CPR and First Aid certifications required for specific locations

Start With Yes

At SummitStone, we show up not only for our clients, but for our staff as well. You will be joining a team of committed professionals who believe in the power of starting with “yes” — where an unparalleled level of teamwork and support can solve any challenge.

We believe that people can and do recover, but we also know that they can’t always do it on their own. That’s where you come in. If you have any or all of these qualities, we want you to consider us for your next career move :

You believe in being a voice for behavioral health in Northern Colorado

You embrace equity for your clients, teammates, and partners

Collaboration and creativity are crucial to helping you solve problems

You show up as your genuine self to help guide others through their toughest times

Through continuous curiosity, exploration, and reflection, you’re eager to adapt and learn

Total Rewards

The typical hiring range for this position is $63,731 - $$76,482 / year, based on relevant years of experience.

Employees working at locations operating 24 / 7 earn a differential.  Shift differentials are also available for evenings, nights, weekend and holidays.

Benefits

We know that most people aren’t just searching for a job, they’re searching for a career.

But more than that, they’re searching for a sense of belonging and purpose. Whether you’re at the start of your journey or you already know where you want to be, you will have access to a level of support and teamwork that is uncommon in the field of behavioral health today.

Along with that, positions are eligible

for range of benefits including :

Time that you deserve for a balanced life

Flextime Scheduling

Paid Time Off (PTO)

Ten paid holidays, including one floating holiday

Extended Leave Bank (ELB)

Financial benefits

403(b) Retirement Plan with an employer match

Referral Bonus available for employee who refer new hires

Ongoing support for learning and development, including reimbursement and supervision for license and certification

Health, Medical, and Wellness

Medical Insurance

Dental & Vision Insurance

Life Insurance and Long-Term Disability (LTD)

Malpractice Insurance

Option to participate in Employee Resource Groups

Based on working 20 hours per week

Reach Out

SummitStone will provide persons with disabilities reasonable accommodations. If reasonable accommodation is needed to participate in the job application or selection process, please let your recruiter know.

Questions? Please email us at hiring@summitstonehealth.org.

Salary : $63,731 - $76,482

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