What are the responsibilities and job description for the Host position at Sumo sushi?
Overview
We are seeking a friendly and organized Host/Host to join our dynamic team in providing exceptional guest experiences. As the first point of contact for our patrons, you will play a crucial role in setting the tone for their visit. Your primary responsibilities will include greeting guests, managing reservations, and ensuring smooth seating arrangements in our restaurant or hotel environment.
Duties
- Welcome guests with a warm and friendly demeanor upon arrival.
- Manage reservations and seating arrangements efficiently to optimize guest flow.
- Communicate wait times to guests and provide updates as necessary.
- Utilize the POS system effectively for managing guest check-ins and orders.
- Assist in maintaining cleanliness and organization of the front-of-house area.
- Foster positive guest relations by addressing inquiries and concerns promptly.
- Collaborate with restaurant staff to ensure a seamless dining experience for all guests.
Skills
- Strong phone etiquette to handle reservations and inquiries professionally.
- Previous experience in a restaurant or hotel setting is preferred.
- Familiarity with POS systems, particularly Aloha POS, is an advantage.
- Excellent communication skills to interact effectively with guests and team members.
- A background in food service or hospitality will be beneficial for understanding guest needs.
- Ability to manage guest services with a focus on creating memorable experiences.
Join us as we strive to create an inviting atmosphere for our guests while delivering top-notch service!
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 15 – 18 per week
Shift:
- Evening shift
- Night shift
Work Location: In person
Salary : $15 - $18