Sun Com Mobile Regional Director

Company Description

Sun Com Mobile, founded in 2015 and based in Sugar Land, Texas, is the #1 Cricket Wireless Authorized Retailer of 2022 and 2023. With over 400 locations across 13 states in the U.S., we are known for providing customers with the best deals in the wireless network industry.

Role Description

This is a full-time on-site role for a Regional Director at Sun Com Mobile in Atlanta, GA. The Regional Director will be responsible for team management, telecommunications operations, project management, team leadership, and program management on a day-to-day basis.

Key Responsibilities:

• Leadership & Strategy: Lead, mentor, and motivate a team of district managers, store managers, and sales associates within your region. Develop and implement regional strategies to achieve sales goals, enhance operational efficiency, and improve customer satisfaction.
• Sales & Business Growth: Drive regional sales performance by developing and executing targeted marketing initiatives, promotions, and customer engagement strategies. Identify opportunities to grow the business and enhance market penetration.
• Team Development: Focus on recruitment, training, and the development of talent within the region. Foster a culture of success and accountability, ensuring that every team member is equipped to meet and exceed performance expectations.
• Customer Experience: Ensure all retail locations provide a best-in-class customer experience. Ensure high standards of customer service, resolution of issues, and proactive engagement with customers.
• Operations & Compliance: Oversee the day-to-day retail operations, ensuring adherence to company policies, operational guidelines, and compliance standards. Monitor inventory management, visual merchandising, and store upkeep.
• Financial Performance: Manage and monitor the regional budget, ensuring profitability while controlling costs. Utilize financial data to drive decisions that maximize profitability and operational efficiency.

Qualifications:

• Experience: 7 years of progressive experience in retail management, with at least 3 years in a leadership role at a regional or multi-unit level. Wireless or telecom industry experience is preferred but not required.
• Leadership Skills: Proven track record of managing, developing, and motivating teams across multiple locations.
• Analytical Skills: Strong ability to use data to make informed decisions and drive business strategies.
• Customer-Focused: Deep commitment to delivering outstanding customer experiences and satisfaction.
• Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs.
• Communication: Excellent interpersonal and communication skills with the ability to collaborate effectively at all levels of the organization.
• Travel: Must be willing to travel within the region as needed.

What We Offer:

• Competitive Salary & Bonuses: Enjoy a competitive salary with performance-based incentives.
• Career Development: Opportunities for growth within one of the largest wireless providers in the country.
• Work Environment: A collaborative, supportive, and innovative company culture where your contributions matter.