Food and Beverage Supervisor

OVERVIEW

The Food and Beverage Supervisor chooses high standards as a guiding principle every day. They cultivate a culture of authentic hospitality for their fellow team members and recognize that they must lead by example. They help oversee the daily operations of the F&B department, including sanitation and safety, customer service, and team member management. This position is responsible for the opening and closing of the operation, cash handling responsibilities, following proper liquor and bar procedures, food preparation and service, and the ordering, receiving, and stocking of food and related items.

JOB DUTIES

• Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
• Adheres to Suns Timekeeping Policy by reviewing, verifying accuracy, approving and submitting direct report(s) time recorded.
• Partners with Team Relations on team member counseling and recommendation of termination when appropriate.
• Conducts team member performance reviews and recommends compensation adjustments.
• Tracks sales and other key metrics to understand and drive financial goals and objectives provided by Food and Beverage Manager, Resort General Manager, and National Director of Food and Beverage.
• Manages individual banks for each F&B facility. Collects, reconciles, and deposits individual reports and monies daily.
• Ensures a positive guest service; responds to complaints quickly and effectively.
• Ensures invoices are checked against deliveries and forwarded with money and receipts to the office daily; oversees the daily deposits and assists with reconciliation.
• Performs shift opening/closing duties, including starting/cleaning equipment, general food preparation, reporting malfunctions to manager, ensuring equipment is in proper working order and all operations are running smoothly.
• Maintains kitchen and cooking areas and ensures kitchen equipment and food storage areas are clean, sanitary, and organized as required by the Health Department Rules and Regulations.
• Prepare food ordered by customers using a variety of kitchen equipment (i.e. grills, ovens, fryers, meat slicers, food processors, etc.).
• Other duties as assigned.
• Creates a fun, safe, and rewarding work environment for team members and an open line of communication with staff.
• Works as necessary in any position within the food and beverage department, front or back of house.
• Ensures quality control in both the front and back of house via the proper recipes and preparation methods.
• Guarantees proper food safety and cleanliness standards are always observed.
• Reports any kitchen equipment or maintenance issue to the Food & Beverage Manager and/or Maintenance department.
• Promotes and represents the F&B amenities, as well as the resort, in a positive manner.

REQUIREMENTS

• High School Diploma or GED (Required)
• 1 year of increasingly responsible restaurant/food service management experience.
• 6 months of previous bartending experience preferred.
• Demonstrated leadership abilities
• Demonstrated knowledge of restaurant administration, food preparation and food safety
• Strong customer service and communication skills
• Basic math skills
• Basic computer proficiency including the ability to use email and internet
• Innate desire to provide the very best guest experience
• Mentality of a leader with a willingness to learn and grow
• Knowledge of computers (MS Word, Excel)
• Maintains a professional resort image, including cleanliness and appearance standards

REWARDING BENEFITS

At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental Plan
• Vision Plan
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life and Accidental Death and Dismemberment Insurance
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Get paid daily with DailyPay
• Paid Parental Leave
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting Sun Outdoors locations across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty