Senior Manager Airport Operations

About Sun Country Airlines

We're not your average airline. We're agile, resilient, and full of unique opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community. Together, we're making travel more attainable.

With more than 40 years of Minnesota roots, we're a unique hybrid low-cost carrier offering diverse services including scheduled flights to destinations across the U.S., Canada, Central America, and the Caribbean, as well as charter and cargo operations around the world. At Sun Country, you'll be part of a growing airline, and an enthusiastic team focused on connecting our community with their favorite people and places.

Sun Country Airlines provides the resources and support our employees need to succeed. Besides working at a great and growing company, as a Senior Airport Operations Manager you'll enjoy these benefits and more:

• Comprehensive benefit package including dental and vision
• PPO and high deductible health plans
• Health savings accounts (HSA and FSA)
• Dependent Care
• Starting day one free standby and discounted travel privileges for employees, family, & friends
• 401(k) match
• Paid Time Off
• Paid holidays
• Life and AD&D Insurance
• Employee Assistance Program including counseling for employees and their family
• Fitness incentive and Stop Smoking Support

Senior Airport Operations Manager Overview:

Sun Country Airlines is seeking a Senior Airport Operations Manager to provide outstanding operational performance through effective cross functional leadership while also assisting in ensuring front line visibility and execution in station and corporate goals. This position oversees and manages the Ground Training department and the supply chain purchasing and station system distribution. Communicates all customer service-related policies and procedures and develops process improvements impacting station employees and Sun Country customers.

Essential roles and responsibilities of a Senior Airport Operations Manager:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Collaborate with senior level management to provide strategic and operational planning input across all operational divisions to facilitate and execute Sun Country initiatives
• Manages and oversees the Ground Ops Training Department, curriculum development and delivery standards to ensure quality control within the ground operations department
• Develops and maintains statistical data, prepares information and reports pertaining to budgets, office forecasts, operations, and performance
• Makes department purchases, manages supply inventory for aircraft and station operations, processes statements and invoices for payment, responsible to explore cost saving opportunities and initiatives
• Interface with department heads, business partners, government agencies, airport authorities and vendor leadership
• Provide oversight and direction to stations group in new locations, and seasonal openings/closings
• Conducts Safety Risk Assessments, hazard identifications, institute risk mitigations when new Ground operations policies or procedures are introduced, present and action findings and recommendations
• Identify resources and qualify productivity results for department projects
• Investigate and assist customer feedback specific to airports and field service staff members
• Conducts periodic reviews of Ground programs and policies to ensure accuracy, standardization, and compliance at airport stations
• Author and content developer for ground communications, including memos, safety alerts, and SY Flyer Ground operations newsletter
• Other duties as assigned by the Director of Airport Operations

The required qualifications we are looking for in a Senior Airport Operations Manager include:

• College degree in Aviation, Airline Management or equivalent
• Knowledge of regulatory framework for all functions of Ground operations
• Prior airline experience

Preferred Skills

• Must be detail oriented, accurate, able to multi-task, handle stress well, high energy, positive, executive level presence
• Strong interpersonal, presentation and communication skills; ability to articulate ideas and concepts skillfully
• Demonstrated high level of professionalism and success in previous leadership roles
• Ability to work from concepts to create completed works
• Demonstrated ability to effectively manage multiple concurrent projects, make decisions and meet deadlines
• Ability to work as a team player with strong customer service orientation
• Ability to work with confidential material
• Self-motivated and task oriented

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Additional Notes

Must be able to obtain a SIDA badge.

AAP/EEO Statement:

It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Sun Country Airlines respects and values every employee's contribution to our business. We believe that an important part of our strength comes from our people and their array of perspectives.

#LI-LM1

Financial - Inspired to perform well by monetary reimbursement
Goal Completion - Inspired to perform well by the completion of tasks
Self-Starter - Inspired to perform without outside help
Growth Opportunities - Inspired to perform well by the chance to take on more responsibility
Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization