Associate Director Quality (IT)

FullscopeRMS helps health plans and insurance carriers grow their businesses with our turn-key solutions for group life & disability, absence management, supplement health and medical stop-loss products.

We are a subsidiary of Sun Life, a leading provider of group insurance benefits in the U.S.. FullscopeRMS also provides group life and disability plans to our clients through the third-party administrator Disability Reinsurance Management Services, Inc., often referred to as DRMS.

Job Description:

FullscopeRMS is a leading provider of innovative risk management solutions for the insurance industry. We leverage cutting-edge technology and data analytics to deliver comprehensive risk assessment and management tools to our clients. Our mission is to empower insurance companies with the insights and capabilities they need to make informed decisions and optimize their operations in an ever-evolving risk landscape.

Job Description:

We are seeking an experienced Quality Assurance Senior Engineer to join our dynamic team. This role is critical in ensuring the highest standards of quality for our software products and services. The successful candidate will be responsible for leading and mentoring quality assurance efforts in a hybrid onsite/remote environment, developing and implementing test strategies, and driving quality best practices across our agile/scrum development environment.

Key Responsibilities:

• Lead the development and execution of comprehensive test strategies for complex software systems
• Mentor and guide QA team members, fos

tering a culture of quality excellence

• Collaborate with cross-functional teams to integrate quality assurance practices throughout the development lifecycle
• Design, develop, and maintain automated test suites using industry-standard tools and frameworks
• Participate in code reviews and provide constructive feedback to development teams
• Identify and implement process improvements to enhance overall quality and efficiency
• Stay current with emerging trends and technologies in quality assurance and testing

Desired Skills and Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or related field
• 7 years of experience, with increasing responsibilities in quality assurance engineering, with a strong focus on software testing in multiple methodologies
• In-depth knowledge of quality assurance methodologies, best practices, and industry standards
• Proficiency in both manual and automated testing techniques and related tools (e.g., qTest, Tosca ,Selenium, UFT , Junit, TestNG)
• Experience with cloud-based development practices, processes, and infrastructure (e.g., AWS, Azure)
• Strong understanding of agile/scrum methodologies and their application in QA processes
• Experience with Software Development Engineer in Test (SDET) practices and principles
• Excellent problem-solving skills and attention to detail
• Strong communication skills, both written and verbal
• Ability to think creatively and apply logical reasoning to complex problems
• Experience with performance testing, security testing, and API testing tools ( e.g., NeoLoad, Postman, Ready API) is a plus
• Relevant certifications (e.g., ISTQB, AWS) are beneficial but not required

This role offers an exciting opportunity to work at the forefront of quality assurance in a fast-paced, innovative environment. The ideal candidate will be passionate about delivering high-quality software solutions and driving continuous improvement in our QA processes.

If you are a quality-focused professional with a track record of excellence in software testing and a desire to lead and mentor others, we encourage you to apply for this position at FullscopeRMS.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Salary Range: $127,900 -$191,900

At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.

Sun Life Financial is a leading provider of group insurance benefits in the U.S., helping people protect what they love about their lives. More than just a name, Sun Life symbolizes our brand promise of making life brighter -for our customers, partners, and communities. Join our talented, diverse workforce and launch a rewarding career. Visit us at www.sunlife.com/us to learn more.

Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Our leaders are expected to foster connection and teamwork by being present in the office 2 to 3 days per week.

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