What are the responsibilities and job description for the Maintenance Technician position at Sun Outdoors Ocean City?
Are you passionate about hospitality and eager to be part of a dynamic team? Sun Outdoors Ocean City, formerly known as Castaways RV Resort, is seeking enthusiastic individuals to join our family-friendly resort in historic Berlin, Maryland. Whether you're interested in adventurous RV experiences, cozy cottage stays, or traditional tent camping, we offer a variety of roles to suit your skills and interests.
About Us:
Located just minutes from Assateague Island's wild horses and the vibrant Ocean City, our resort offers a range of amenities designed to create unforgettable experiences for our guests. From the Frozen Sun Tiki Bar to the Bay Breeze Café, and from paddleboarding on the bay to our sandy beach, there's always something exciting happening at Sun Outdoors Ocean City.
Do you enjoy working with your hands? Are you a maintenance professional who is looking for a dynamic and growing organization that will both challenge and reward you? We are looking for a resort Maintenance Technician to provide a full range of maintenance and repair services for one of our resorts.
OVERVIEW
Resort Maintenance Technicians perform routine and preventative maintenance to maintain the physical integrity of Sun’s resorts. They conduct home/building maintenance repairs and are responsible for cleanliness and upkeep of property grounds, facilities, streets, equipment, and various utility systems. Resort Maintenance Technicians provide excellent customer service to prospective and current guests and residents at all times and may assist with site setups to ensure timely arrivals and departures of resort guests and residents.
JOB DUTIES
- Complete routine maintenance and minor repairs to rental homes, facilities, and streets as needed.
- Complete checklists of physical condition of resort sites prior to and after guest occupancy.
- Ensure common area lawns are manicured appropriately. Regularly treat for weeds, weed whip, rake leaves, plant flowers/shrubs, spread mulch/woodchips/stones, trim shrubs and hedges, cut and remove tree limbs damaged by adverse weather conditions, and perform other lawn care services as necessary.
- Ensure resort is presentable and inviting at all times, and that it adheres to Sun's curb appeal standards.
- Ensure trash/debris is picked up daily from common areas and streets on a daily basis. Empty common area trash containers as needed.
- Clean resort amenities which may include clubhouses, tennis courts, pickle ball courts, resort offices, restrooms, laundry areas, bath houses, and maintenance garage.
- Maintain vacant sites, including strap-downs and removal of trash and debris.
- Assist manager with supervision of service contractors.
- Inspect irrigation system regularly to ensure it is working properly, repairs as necessary.
- Inspect playground area and equipment, pool/spa area, and other recreational amenities to ensure everything is in good condition, making minor repairs as needed.
- Ensure all resort streets and public access routes are free of hazards.
- Maintain resort pool(s), test chemical levels, and adjust appropriately, where applicable.
- Maintain resort vehicles and equipment.
- Follow safety procedures while performing duties, including safely operating vehicles when moving from site to site and picking up supplies.
- Other duties and special projects as assigned.
REQUIREMENTS
As a resort Maintenance Technician, you must be hard-working, reliable and focused on providing exceptional customer service. You must also be highly organized and detail-oriented with the ability to manage multiple tasks simultaneously.
- High School Diploma or GED
- Previous maintenance experience in a campground or RV resort, preferred
- Demonstrated knowledge of and broad experience in general maintenance techniques and repair work
- Ability to endure seasonal temperatures as working conditions require constant outdoor work
- Valid driver’s license
- General knowledge of janitorial work, plumbing and grounds maintenance
- Proficient skills in operating various hand tools, power equipment, and commercial machinery
- Ability to provide legible written reports
- Must be able to lift at least 50 pounds
- Basic computer proficiency, including the ability to use email and internet
- Availability to respond to resort needs during non-business hours while on-call
REWARDING BENEFITS
At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
- Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
- Comprehensive Dental Plan
- Vision Plan
- Voluntary Health and Dependent Care Reimbursement Accounts
- Life and Accidental Death and Dismemberment Insurance
- Short and Long-Term Disability Coverage
- 401(k) Plan with Sun matching contribution
- Get paid daily with DailyPay
- Paid Parental Leave
- Employee Assistance Program
- Identity Theft Insurance
- Legal Assistance Plan
- Pet Insurance
- Tuition Reimbursement program providing financial support to team members who further their formal education
- Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
- Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
- Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
Experience
Required- 1 year(s): Experience in this or a related role
Licenses & Certifications
Required- Driver's License
Behaviors
Preferred- Enthusiastic: Shows intense and eager enjoyment and interest
- Functional Expert: Considered a thought leader on a subject
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
