Demo

Operations Support Specialist

Sun Outdoors Ocean City
Fargo, ND Full Time
POSTED ON 2/5/2025
AVAILABLE BEFORE 5/4/2025

About Us

Inspired by Spaces, Empowered by People." At Enclave, we don't just build structures; we cultivate environments where our partners, team members, and communities flourish. Our very name reflects our essence - creating distinct spaces that inspires growth and success. As a unified real estate investment firm, Enclave brings together exceptional development, construction, and property management expertise to specialize in multifamily, industrial, and commercial developments across the Midwest and Mountain West.

Our Growth Story : Since our founding in 2011, we've expanded to over 250 team members, completing more than 150 projects and managing assets exceeding $1.75 billion. Our rapid growth is a testament to the innovative and collaborative spirit that drives everything we do. For six consecutive years, Enclave has been recognized as one of the 50 Best Places to Work. This accolade reflects our commitment to fostering an environment where everyone feels valued, supported, and inspired to excel.

About the Role

Operations Support Specialist (OSS)

At Enclave , we’re on the hunt for a dynamic and detail-oriented Operations Support Specialist (OSS) who thrives in a fast-paced environment and is passionate about supporting both internal teams and customers. As an OSS, you will play a pivotal role in streamlining our operations, driving process improvements, and ensuring the excellence of our property management services. If you're a self-starter who enjoys collaborating, problem-solving, and providing top-notch support, we want you to be a part of our team!

Position Logistics

  • Primary Work Location : Enclave Headquarters
  • Work Environment : On-Site
  • Work Schedule : Monday - Friday | 8 am - 5 pm
  • Work Type : Full Time (40 hours / week)

Position Responsibilities

  • Collaborate with Leadership : Work hand-in-hand with the Director of Operations to execute innovative, best-in-class operational processes
  • Transform Data into Insights : Analyze data to create impactful reports that empowers operations and support teams to excel
  • Set the Gold Standard : Play a key role in implementing and documenting updated standards of excellence that drive success across the organization
  • Be the Quality Champion : Conduct internal audits to ensure adherence to processes, uncover training opportunities, and champion continuous improvement initiatives
  • Create Process Improvements : Provide actionable insights from audits, identify areas for improvement, and share innovative ideas to elevate operational efficiency
  • Drive Operational Excellence : Provide crucial administrative support to monitor, measure, and report on operational performance and the success of standards of excellence
  • Be a Key Player : Offer high-level support to the Director of Operations on special projects and initiatives, making meaningful impact every step of the way
  • We're Seeking Individuals Who Have :

  • Experience : High school diploma or equivalent required. Experience in residential leasing is a plus, but not essential.
  • Technical Skills : Proficiency in Microsoft Office Suite and Property Management Software (PMS) required. Experience with AppFolio is highly preferred.
  • Organizational Prowess : Strong organizational and planning skills to keep things running smoothly.
  • Communication Skills : Excellent written and verbal communication abilities for clear, effective collaboration.
  • Problem-Solving : Advanced analytical skills and a proactive attitude towards tackling challenges and finding innovative solutions.
  • Culture & Total Rewards Approach

    Why Join Enclave?

    When you become part of Enclave, you join a team of trailblazers in the real estate, construction, and property management industry. Our collaborative and fun-loving culture encourages you to thrive both professionally and personally. Our Core Values define what we say and do.

  • Care For Each Other : We value people for who they are and take pride in our relationships with team members, clients, and partners
  • Do The Honorable Thing : We are committed to upholding the highest standards in our words and actions.
  • Be Empowered : We encourage true autonomy, which results in team members who are remarkably inspired and high-performing.
  • Promote Innovation : We constantly reach further and don't accept the status quo to bring the best service and product to the marketplace.
  • Total Rewards Approach

    Our salary ranges are established based on a combination of market data, internal equity, and the unique characteristics of our organization such as our size, revenue, and industry. Within the range, individual pay is determined by multiple factors including job-related skills, experience, and relevant education or training.

    We offer comprehensive health, dental, and vision insurance plans, a 401k retirement plan with company match, and company-paid life and disability insurance. Here's what else you can look forward to :

  • Work-Life Balance : Enjoy Paid Time Off (PTO), paid holidays, and dedicated volunteer time, ensuring you have the time to recharge and give back to the community.
  • Professional Growth : Be part of a company that values your development, offering a culture that supports learning, innovation, and career progression.
  • Additional Perks : Take advantage of our Health Savings Account (HSA), Flexible Spending Account (FSA), supplemental voluntary benefits, paid maternity / paternity leave, and more! Enclave supports your overall well-being and financial security.
  • Join Enclave and be part of a dynamic team that's shaping the future of real estate, construction, and property management. With us, you'll find more than just a job - you'll find a place where your contributions matter, your growth is supported, and your potential is limitless. Together, we'll create spaces that inspire and empower.

    Enclave provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

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