What are the responsibilities and job description for the Ranger position at Sun Outdoors Orange Beach?
The Ranger/Loss Prevention Agent is responsible for ensuring the safety and security of guests, staff, and property within the Resort. This role involves a combination of guest service, security monitoring, enforcement of park rules and policies, and emergency response. The ideal candidate will work proactively to prevent issues, support a positive guest experience, and respond effectively to any incidents that arise.
JOB DUTIES
- Patrol of the resort to observe and identify potential security and safety risks or undesirable conditions. Evaluate situations and make logical decisions on how to proceed and direct work.
- Maintain order at the resort, dealing with the welfare of guests, assisting with door lock problems, coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner. Handle undesired conduct, violations of resort policy and civil laws as warranted for the security and safety of hotel guests, employees, patrons and property.
- Answer security / safety hotline calls and respond in a timely manner based on priority.
- Memorize and monitor life safety system including accurate layout of resort, locations of standpipes, fire extinguishers, complete alarm reports and checks and report any pertinent information from each shift.
- Observe monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly
- Administer CPR and First Aid
- Other duties as assigned by supervisor, MOD, or General Manager
REQUIREMENTS
As a resort Loss Prevent Agent, you must be hard-working, reliable and focused on providing exceptional customer service. You must also be highly organized and detail-oriented with the ability to manage multiple tasks simultaneously.
- High School Diploma or GED.
- Previous experience in a campground or RV resort, preferred.
- Prior law enforcement, security or military experience, preferred.
- Ability to endure seasonal temperatures as working conditions require constant outdoor work.
- Valid driver’s license.
- Ability to provide legible written reports.
- Must be able to lift, push, pull up to 50 pounds with or without reasonable accommodations.
- Basic computer proficiency, including the ability to use email and internet.
This is a full-time, seasonal position working at Sun Outdoors located in Orange Beach, AL. Flexible scheduling required, including weekends and holidays. We offer paid sick time, 401(k), and company match, and discounted travel program benefits for team members, plus more!
EOE / AA / M / F / Veterans / Disabled / Drug-Free Workplace
Education
Preferred- High School or better
Licenses & Certifications
Preferred- Certified to Perform CPR
Behaviors
Preferred- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Enthusiastic: Shows intense and eager enjoyment and interest
- Leader: Inspires teammates to follow them
Motivations
Preferred- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
