Mortgage/ Loan Admin

Job title: Shipping Coordinator / Mortgage/ Loan Admin

Pay Rate: $18-$20/hr on W2

Duration: 6 months contract

Location: Onsite – San Diego CA 92111

POSITION SUMMARY

The Shipping Coordinator plays an important role in the organization by performing a number of tasks related to the company’s Secondary Marketing functions. The role is responsible, under general to intermittent supervision, for performing activities that help ensure the timely shipment of service-released loan files and other supporting documents, which may include requesting information, monitoring the status of warehouse suspense items, inputting relevant system data, providing assistance with monthly reporting and analysis, and other similar activities.

ESSENTIAL FUNCTIONS

• Monitor notes related to warehouse bank shipments and request additional information when necessary.
• Execute and follow up on warehouse suspense items.
• Input information into electronic I-5 system related to wire returns; communicate applicable correction information to warehouse banks when rewires are necessary.
• Provide back up in the absence of Shipping Specialists and Shipping Assistants.
• Follow up/Tract declined loans.
• Assist Department Manager with monthly MERS exception reporting and analysis.
• Provide recommendations for changes to procedures and practices that will improve department efficiency and accuracy.
• Provide assistance with special projects as needed.
• Perform other duties as assigned

QUALIFICATIONS

• High School Diploma or equivalent, required
• 3 years total experience in administrative or secondary mortgage marketing related role(s).

Additional Qualifications

• Prior experience in loan funding, loan shipping, or similar field strongly preferred.
• Ability to manage multiple priorities; strong detail orientation and highly organized.
• Works with a strong sense of urgency and responsiveness.
• Passionate about delivering excellence in customer service.
• Demonstrated patience and professionalism when interacting with both internal and external customers.
• Intermediate math skills.

Company Required Skills

• Excellent verbal and written communication skills required.
• Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required.
• Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required.
• Commitment to company values.
• Customer Service - Proactive attention to each person
• Integrity - Do and say what's right
• Respect - Treat others with dignity
• Collaboration - Listen and work together
• Learning - Seek knowledge and strive for improvement
• Excellence – Deliver the unexpected

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

Suna Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.

REQUESTING AN ACCOMODATION

Suna Solutions is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Suna Solutions and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Suna Solutions and have accommodation needs for a disability or religious observance, please call us at 1 (888) 223-4788, send us an email or speak with your recruiter.

PAY TRANSPARENCY POLICY STATEMENT

Compensation for roles at Suna Solutions varies depending on a wide array of factors including but not limited to the specific client, office or remote location, role, skill set and level of experience. As required by local law, Suna Solutions provides a reasonable pay scale to include the hourly or salary range that Suna Solutions reasonably expects to pay for roles that may be hired in California, Colorado, New York City or Washington.