What are the responsibilities and job description for the Customer Service Administrator position at Sunbelt Home Solutions?
Join Our Team at Sunbelt Home Solutions!
Sunbelt Home Solutions is on the hunt for a sharp, energetic, and detail-driven Production Administrator to join our fast-growing team! If you're someone who thrives on organization, loves connecting with people over the phone, and takes pride in delivering top-notch customer service, this is your chance to make a real impact. In this dynamic role, you’ll be the key link between our customers and internal teams—managing project updates, handling inbound and outbound communication, and keeping everything running smoothly behind the scenes.
What We Offer:
- Paid Weekly!
- Health, Dental, Vision Benefits after 30 days
- Advancement opportunities
- Fun, collaborative team work environment
- Base Bonus Pay structure
- No weekends
- Full Time
Responsibilities:
- Handle inbound and outbound calls with professionalism and enthusiasm
- Provide ongoing project updates and support to customers
- Ensure exceptional customer satisfaction and manage reputation-related feedback
- Communicate effectively with internal teams
- Use CRM software (preferably Lead Perfection) to track customer progress
- Assist with project coordination and administrative tasks
- Solve issues proactively and follow up to ensure successful resolutions
- Collect customer reviews to support reputation management
Qualifications:
- A positive, upbeat attitude and love for helping people
- Strong attention to detail
- Excellent communication skills (verbal and written)
- Proven problem-solving skills with a customer-first mindset
- Proficiency in computer systems and CRM platforms (Lead Perfection experience a big plus)
- Ability to multitask, prioritize, and collaborate with multiple departments
- Bilingual is a plus but not required
Pay: $18/ Hr. Bonus
Salary : $18
