What are the responsibilities and job description for the Bilingual Collections Associate I position at Sunbit?
Description
JOB TITLE : Bilingual Collections Associate
LOCATION : Las Vegas, Nevada
HOURLY RATE : $21.00 / HR
WORK SCHEDULE : Open
The Company :
Sunbit builds financial technology for real life. Our technology eases the stress of paying for life's expenses by giving people more options on how and when they pay. Founded in 2016, Sunbit offers a next-generation, no-fee credit card that can be managed through a powerful mobile app, as well as a point-of-sale payment option available at more than 16,000 service locations, including 1 in 3 auto dealerships, optical practices, dentist offices, veterinary clinics, and specialty healthcare services. By introducing a flexible way to pay over time, we are proud of our ability to lift up service providers and retailers while helping consumers when necessary expenses arise... regardless of whether they were expected or unexpected. Sunbit was included on the 2022 Inc. 5000 list. The financial technology company has also been named as a Most Loved Workplace®, Best Point of Sale Company, and as a Top Fintech Startup by CB Insights. We use cutting-edge innovations in financial technology to bring leading data and features that allow individuals to be qualified instantly, making purchases at the point-of-sale fast, fair and easy for consumers from all walks of life. We create value focused on our core values; we work tirelessly to ensure that Sunbit becomes available to everyone, everywhere.
The Role :
The team at Sunbit is looking for a self-motivated and ambitious Bilingual Collections Associate I for our Las Vegas, Nevada office. Your primary responsibility will be to contact our valued customers with overdue accounts and work together to find a resolution. Additional key duties include monitoring accounts to identify outstanding debts and collecting the overdue amount or negotiating a payment plan to collect payments in installments. This will be an hourly position that requires schedule flexibility with possible nights and / or weekends.
Please Note : This position is in a Call Center, in office (non-remote) environment
Requirements
What You'll Be Doing :
- Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect the payment in installments
- Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer
- Submit regular reports on the status of unpaid accounts and any repayment progress
- Comply with all federal and state rules and regulations governing collections
What You Bring to the Table :
Perks Included :
Cultural Competencies for Success at Sunbit :
Sunbit is an Equal Opportunity Employer. We strive to provide a professional & welcoming workplace for all employees.
IND1
Salary : $21
