What are the responsibilities and job description for the DS Operations Assistant position at SunCoast Blood Bank?
Job Details
Job Location
Lakewood Ranch - Bradenton, FL
Description
JOB DUTIES AND KEY RESPONSIBILITIES
Scheduling and Resource Management
Create and manage schedules for fixed sites and mobile operations, ensuring appropriate staffing levels to meet operational needs.
Track attendance and monitor timely submission of PTO requests, ensuring alignment with department policies.
Report on overtime trends and staffing shortages to leadership to ensure operational continuity and efficiency.
Collaborate with leadership to address staffing needs proactively and allocate resources effectively.
Regulatory Compliance & Quality Assurance
Ensure donor services operations comply with FDA, AABB, and other regulatory bodies.
Stay informed about new or impending regulatory changes and implement necessary adjustments.
Conduct onsite audits and implement corrections to ensure compliance with operational and regulatory standards.
Maintain organized documentation of regulatory requirements in spreadsheets and official records.
Operational Efficiency
Identify, recommend, and implement new ways of working to improve processes and systems.
Help leadership identify and eliminate waste (e.g., downtime, expiring supplies, wasted steps) and improve workflow.
Ensure employees have the resources necessary to perform their jobs efficiently.
Administrative Support
Provide clerical and administrative support to the Donor Services department.
Compile donor services statistical data from various sources and prepare reports.
Maintain and update weekly and daily reports, including double red cell and platelet reports, notifying leadership of failures.
Data and Metrics
Track, trend, and monitor departmental KPIs and other metrics.
Gather and maintain monthly donor statistical reports.
Assist with maintaining and updating nursing reports to track procedures.
Event and Program Coordination
Assist with donor recognition programs and special events.
Support the planning and execution of initiatives aligned with SunCoast Blood Centers' mission.
Compliance and Safety
Maintain a clean, safe, and organized work environment.
Ensure adherence to all regulatory and organizational policies.
Travel Requirements
Travel to various locations to provide onsite support, conduct audits, and implement corrective actions as needed. Travel may constitute up to 20% of work time.
Other Duties
Perform other duties as assigned to fulfill SunCoast Blood Centers' mission and vision.
Qualifications
Education :
High School Diploma or GED required; an Associate's degree in a related field is preferred.
Experience :
A minimum of two years of administrative or operational experience in a healthcare or nonprofit setting is preferred.
Phlebotomy experience is required, with preference given to candidates with apheresis or dialysis experience. Training may be provided for related experience in general healthcare roles.
Licenses / Certifications :
Valid Florida Driver's License with a clean driving record and reliable transportation.
Physical Requirements :
Tasks may involve moderate physical demands, including lifting, carrying, pushing, or pulling objects up to 50 pounds.
Requires manual dexterity and coordination in operating phlebotomy equipment.
Must be able to stand, walk, kneel, and perform other physical tasks as required for the role.
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