Senior Systems Engineer

Overview

Compensation: $85,000- $130,000 annually based on experience and credentials

Location Type: Hybrid

Position Type: Full Time

The Senior Systems Engineer is a valued technical expert responsible for designing, implementing, and maintaining complex computer systems and networks that support our business operations including cloud workloads. This individual ensures the smooth operation of the IT infrastructure by identifying and resolving technical issues to implement improvements that enhance the performance and efficiency of systems.

Responsibilities

• Enhance, maintain, and administer current physical and virtual server infrastructure systems
• Take ownership of the physical infrastructure of the data center, ensuring that monitoring, reporting, and management systems are up-to-date and functioning
• Configure and maintain Windows/Unix/Linux servers and processes, including monitoring system health and performance to ensure high levels of availability and security
• Maintain the health of the data center through regular audits, capacity planning, and ensuring the physical security and reliability of servers and networking hardware
• Install, configure, and test operating systems, application software, and system management tools, and manage systems lifecycle environments, from development to mission-critical production systems
• Collaborate with other professionals to ensure high-quality deliverables within organization guidelines, policies, and procedures
• Analyze, solve, and correct issues in real time, providing problem resolution end to end
• Refine and automate regular processes, track issues, and update documentation
• Document and store all server/storage topology of all networks, including the environment
• Lead the development and maintenance of operational runbooks for routine maintenance tasks, ensuring consistent execution of critical processes
• Create, update, and manage runbooks for disaster recovery, backup checks, server provisioning, and other key operational tasks related to data center management
• Ensure all systems are backed up in a way that meets business RTO/RPO and that processes are tested periodically
• Share domain and technical expertise, providing technical mentorship and cross-training to all levels of the IT team
• Serve as a technical consultant for technology purchases
• Recommend new technology to improve performance and work closely with vendors to ensure successful installation and maintenance of projects
• Participate in the design and implementation of disaster recovery plans for all networks, servers, switches, and software related to the systems
• Perform scheduled maintenance and patching outside normal business hours as needed
• Participate in the compensated Information Technology Division’s regular on-call rotation
• Maintain knowledge and understanding of current trends, laws, and issues affecting the area of expertise
• Attend educational events to increase professional knowledge
• Complete annual compliance and info security training to understand employees' role in maintaining effective compliance and security programs
  
  

Qualifications

• Bachelor’s degree in computer science or a related field (A comparable combination of work experience and training may be substituted for education requirements)
• 5 years of experience in datacenter/cloud environments, knowledge of clustering, load balancing, and high availability configuration
• Certifications such as VMware vSphere, Microsoft Exchange, or Zerto are required
• Experience with managing HP Blades and VMware environments
• Strong background in disaster recovery planning and implementation, particularly with VMware and Zerto
• Hands-on experience with Microsoft Exchange/O365 hybrid administration
• Familiarity with Rubrik backup systems and DHCP/DNS/IPAM solutions
• Experience with Data Center Infrastructure Management (DCIM) systems and operational runbooks
• Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines
• Accurate, detail-oriented, and organized with task management
• Ability to analyze and resolve difficult and often complex problems or situations
• Strong written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators
• Strong knowledge and understanding of credit union products, services, policies, and procedures
• Strong knowledge and understanding of regulatory compliance
• Strong knowledge and understanding of credit union computer systems and software applications required to perform job duties
  
  

Benefits

• Financial Well-Being: Bonus Program up to 9%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
• Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000 Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
• Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
• Community Involvement: Paid Volunteer Hours
• Growth: Degree Assistance up to $5,000 per year
  
  

For more information, including additional benefits, please visit our benefits website at https://careers.suncoastcreditunion.com/benefits

Company Overview

Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. Chartered in 1934, Suncoast has never furloughed any employees.

For more information, please visit our careers site at https://careers.suncoastcreditunion.com/