What are the responsibilities and job description for the HOST PERSON SPECIALTY ROOM position at Suncoast Hotel & Casino?
Company Description
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
We are seeking an enthusiastic and customer-oriented Host Person for our Specialty Room operations in Las Vegas. In this role, you will be responsible for providing exceptional service and creating memorable experiences for our distinguished guests in exclusive specialty areas of our establishment.
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
We are seeking an enthusiastic and customer-oriented Host Person for our Specialty Room operations in Las Vegas. In this role, you will be responsible for providing exceptional service and creating memorable experiences for our distinguished guests in exclusive specialty areas of our establishment.
- Welcome and greet guests upon arrival, ensuring a warm and professional atmosphere
- Manage guest seating and flow within the specialty room area
- Monitor guest preferences and special requirements to enhance their experience
- Coordinate with other departments to ensure seamless service delivery
- Handle guest inquiries and requests promptly and efficiently
- Maintain cleanliness and organization of the specialty room area
- Process transactions and maintain accurate records
- Ensure compliance with all company policies and procedures
- Assist in special events and promotional activities as needed
- High school diploma or equivalent
- Minimum 1-2 years of customer service experience required
- Previous hospitality industry experience preferred
- Strong interpersonal and communication skills
- Demonstrated ability to work effectively in a fast-paced environment
- Excellent organizational and multi-tasking abilities
- Proficiency in cash handling and basic computer operations
- Knowledge of hospitality industry standards and practices
- Understanding of luxury service protocols
- Ability to work flexible schedules including nights, weekends, and holidays
- Professional appearance and demeanor
- Must be able to stand for extended periods and move throughout the facility
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
