What are the responsibilities and job description for the Front Desk - Insurance Verification Specialist position at Suncoast Skin Solutions?
Job Description
Job Description
Job Summary
Full Time : Mon-Fri 8am - 5pm
Health Benefits
Competitive Pay
401-K
Front Desk - Insurance Verification Specialist
The insurance verification specialist ensures that patients' health care benefits cover required procedures. They contact a patient's insurance company to verify coverage levels and work with individuals to educate them on their benefits information. This position is located in our corporate office in a call center setting.
Administrative
Maintain excellent phone etiquette and tone
Verify insurance information for new patients and referrals
Handle payments for services not covered by insurance
Update insurance information for existing patients
Call to obtain pre-authorization for recommended services and procedures
Explain to patients what their financial responsibilities will be
Inform relevant clinical staff about denials
Answer questions related to billing and insurance
Fill our documentation required for billing
Demonstrates initiative and responsibility
Detail oriented
Adheres to ethical principles
Time Management
Prioritizes and can perform multiple tasks
Adapts to change
Attends all team meetings and mandatory in-service training / education
Legal
Maintains confidentiality and documents accurately
Uses appropriate guidelines for releasing patient information
Practices within the scope of education, training and personal capabilities
Maintains awareness of federal and state health care legislation and regulations; OSHA, HIPPA, and CLIA
Communication
Recognizes and respects cultural diversity
Adapts communication to individuals ability to understand
Uses professional, pleasant telephone technique
Uses medical terminology appropriately
Treats all patients with compassion, empathy, and mutual respect
Works as a team player
Treats all staff in a professional and respectful manner
Projects a professional manner and image
Consistent attendance and punctuality
Adherence to time clock procedures
Core Competencies
Efficiency
Attention to details
Organized
Punctual
Takes initiative / Proactive
Team Player
Honesty / Integrity
Flexible
Calm under pressure
A Doer” / Persistence
Problem solver / Strategic thinking / Creativity
Analytical skills
Clear and concise communication / Listening skills
Quick Learner / Intelligence
Follow through on commitments
Enthusiastic / Friendly / Positive attitude
Openness to advice and constructive criticism
Strong work ethic
Bilingual preferred
Job Type : Full-time
Salary : From $14.00 per hour
Benefits :Schedule :
- 8 hour shift
- Monday to Friday
- High school or equivalent (Preferred)
- Customer service : 1 year (Preferred)
- Insurance verification : 1 year (Preferred)
- Computer skills : 1 year (Preferred)
Education :
Experience :
Work Location : In person
Salary : $14
