Assistant Store Manager

Company Description

Sundance… A Place. An Idea. Celebrating and Enriching the Human Experience.

Job Description

Summary

We are seeking an individual to assist us at our retail store in Tigard, OR. The Assistant Store Manager, along with other members of the management team, are responsible for driving store sales by offering outstanding customer service.  They must contribute and oversee all aspects of maintaining store operating standards including merchandising and restocking displays, training and team development, scheduling and payroll management, recruiting and interviewing, routine housekeeping, shipping and receiving, while maintaining a positive work environment.

Duties & Responsibilities

Customer Service/Sales

1. Consistently exceeds the expectations and requirements of both the internal and external customer.
2. Runs the store from the floor. Acts as a floor leader and sets example through actions.
3. Listens to customers and uses their feedback to improve service levels in the store.
4. Achieves budget sales, payroll, and inventory goals. Analyzes sales trends and develop plans and schedules to maximize profits and minimize costs.
5. Executes and delegates operational tasks as directed or needed, in a timely and cost-effective manner.
6. Provides ongoing product training and service feedback for team members to achieve sales goals.
7. In addition to assisting the Store Manager in the above tasks, your key responsibility will be to focus on sales and service in the store. You along with the Store Manager are the liaison between the store, the store associates, and the Support Office.

Store Teams

1. Dedicated to assisting the Store Manager in recruiting, hiring, and training a talented store associate team. Active in product knowledge training of the staff and encouraging a store environment where turnover is kept to a minimum.
2. Provides challenging goals and assignments to ensure all associates are trained and perform to company expectations.
3. Motivates and develops associates by providing frequent developmental discussions, product training, sales and service techniques. Assists in writing and delivering store associate reviews.

Standards of Operations

1. Maintains disciplines for visual standards, store cleanliness.
2. Monitors inventory procedures and sees that shrink goals are met.
3. Consistently enforces all company policies and procedures. Performs opening/closing procedures and ensures bank deposits are performed to expectations.
4. Upholds loss prevention and security standards to prevent theft and maintain a safe environment.
5. Keeps open and responsive communication with the District Manager as well as the Store Manager.
6. Responsible for a division of store responsibility as delegated by the Store Manager.

Other duties as assigned.

Qualifications

• Sundance brand fan
• 3 years of retail leadership experience
• Strong merchant skills and a history of delivering financial results
• Computer literacy including the use of Microsoft Outlook, Word, Excel and PowerPoint
• Proficient use of retail POS, ordering, and inventory management systems
•  Ability to stand for long periods of time.
• Lift and carry merchandise, typically weighing up to 25 lbs.
• Bend, stoop, and reach to organize shelves and assist customers.
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Additional Information

If you would like to be part of a great team, are ready to take on a challenge and make a difference within our company, apply today.

We offer a competitive wage and excellent benefits package including medical, dental, vision, life, disability, 401(k), paid time off, and great merchandise discounts. 

For more information about our culture and brand at Sundance, please visit https://careers.smartrecruiters.com/SundanceHoldingsGroupLLC

For the Sundance Story, visit: https://www.sundancecatalog.com/category/customer service/about us.d

Sundance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

All applicants have rights under Federal Employment Laws, including Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO) and Employee Polygraph Protection Act (EPPA).