What are the responsibilities and job description for the Parking Ambassador - 25 or older position at Sundance Mountain Resort?
Job Title: PARKING AMBASSADOR II
Department: Parking
Rate of Pay: $20.00/hr
Shift: Variable shifts 8 AM - 4:30 PM and, or 4 PM-12 PM, Monday through Sunday
Full Time and Part Time/ Seasonal position
Weekends & Holidays Required
The Parking Ambassador is the first impression the guest has of the resort and creates an inviting, organized, and efficient sense of arrival for our guests. Their primary focus is on guest service and providing necessary information and directions for all Sundance guests.
Essential Duties And Responsibilities
Department: Parking
Rate of Pay: $20.00/hr
Shift: Variable shifts 8 AM - 4:30 PM and, or 4 PM-12 PM, Monday through Sunday
Full Time and Part Time/ Seasonal position
Weekends & Holidays Required
- MUST BE 25 OR OLDER. CLEAN DRIVING RECORD!
The Parking Ambassador is the first impression the guest has of the resort and creates an inviting, organized, and efficient sense of arrival for our guests. Their primary focus is on guest service and providing necessary information and directions for all Sundance guests.
Essential Duties And Responsibilities
- Warmly greet guests in a friendly and professional manner directing them to the appropriate parking lot for their needs.
- Assist in maximizing the parking inventory for events and high-volume days by directing the guest into an individual parking stall.
- Assist disabled passengers into and out of vehicle.
- Demonstrate knowledge about all aspects of the property including lodging, dining, shops, mountain recreation, events, activities, and their locations.
- Provide helpful information about opportunities of the day including answering questions and giving directions to their desired venue.
- Share the Sundance story of land preservation and environmental commitment as the occasion arises.
- Pacify disgruntled guests utilizing exceptional people skills.
- Recognize lodging and other resort issued parking passes and direct accordingly.
- For lodging check-ins, obtain the guest's last name and radio to the front desk to contribute to a seamless arrival.
- Direct guests and employees to suitable parking area to prevent congestion and promote exceptional guest service.
- Operate radio to communicate with base and other vehicles.
- Ensure cleanliness of parking lots and shuttles.
- Conduct daily vehicle inspections i.e. checking oil and all essential fluids; clearing snow and ice as part of a thorough exterior inspection.
- Clean interior and exterior of vehicles.
- Fuel vehicle following protocols.
- Safely drive employees and guests to and from overflow parking lots in twenty-five passenger mini-bus.
- Safely drive vehicle to all destinations according to assigned schedule.
- Comply with no-idling policy.
- Administer carpool incentive for employees and guests.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Use of a 2-way radio.
- Must possess a valid U.S. Drivers' License in good standing as determined by Sundance's Insurance Company guidelines. Commercial Driver's License is preferred, but is not required.
- Must be 25 years of age or older
- Employee discounts on dining and resort amenities.
- Active Season Pass
Salary : $20
