What are the responsibilities and job description for the Compliance Administrator position at Sundance Residential?
Primarily responsible for monitoring and enforcing the vehicle parking regulations established by the Board of Directors and the Covenants, Conditions and Restrictions (CC&R’s) Additional compliance tours of the community as necessary.
Position Responsibilities:
- Patrol all areas of the community and record parking compliance notices to residents/guests per the governing documents.
- Perform compliance tours with Compliance Manager when special projects arise.
- Report street light outages.
- Report street sign issues.
- Other related duties as directed.
Knowledge, Skills, and Abilities:
- Excellent customer service skills.
- Ability to communicate proficiently to interact and work positively and effectively with staff and residents at all levels.
- Ability to utilize computer programs and database systems, including Microsoft Office, internet, and e-mail systems.
- Ability to handle multiple tasks simultaneously and establish priorities.
- Ability to manage conflict with upset customers in person in a calm and rational manner to diffuse difficult situations.
- Ability to utilize standard office equipment.
Physical Demands & Work Environment
- Available to work 12:00AM-6:00AM
- Walking and or driving throughout the community.
- Utilizing a computer and other office equipment.
- Sitting for long periods.
Experience
Required- 1 year(s): High school diploma or GED and one (1) year of full-time, paid, professional experience working in a people-facing customer service role. Must have a polished and professional appearance and attitude. Valid driver’s license.
Education
Required- High School or better
Behaviors
Preferred- Loyal: Shows firm and constant support to a cause
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Team Player: Works well as a member of a group
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Self-Starter: Inspired to perform without outside help