Wireless Retail Store Manager

Job Title: Wireless Retail Store Manager

Reports To: Area Manager

Location: Marysville Washington

Summary:

We are seeking a dynamic and results-driven Wireless Retail Store Manager to lead and motivate a team of sales professionals in a fast-paced retail environment. The ideal candidate will have a proven track record of success in driving sales, exceeding customer expectations, and developing talent. This individual will be passionate about technology, possess strong leadership skills, and have a deep understanding of the wireless industry.

Responsibilities:

• Sales & Customer Experience:

• Drive sales performance and meet or exceed key performance indicators (KPIs) such as gross activations, accessory sales, and customer satisfaction.

• Analyze sales data, identify trends, and implement strategies to maximize sales opportunities.

• Ensure a superior customer experience by providing exceptional service, resolving customer issues, and building long-lasting relationships.

• Create a welcoming and engaging store atmosphere that promotes a positive customer journey.

• Team Management:

• Recruit, hire, train, and develop a high-performing sales team.

• Motivate and inspire the team to achieve individual and store goals.

• Conduct regular performance reviews, provide constructive feedback, and identify areas for improvement.

• Foster a collaborative and supportive team environment.

• Operations:

• Manage daily store operations, including opening and closing procedures, inventory management, cash handling, and visual merchandising.

• Ensure compliance with company policies and procedures.

• Maintain a clean, organized, and visually appealing store environment.

• Troubleshoot operational issues and escalate concerns to the District Manager as needed.

• Product Knowledge:

• Maintain a thorough understanding of wireless products, services, and promotions.

• Effectively communicate product features and benefits to customers.

• Stay up-to-date on industry trends and competitor offerings.

Qualifications:

• Experience: 2 years of experience in a retail sales environment, with at least 1 year in a supervisory or management role. Experience in the wireless industry is strongly preferred.

• Skills:

• Excellent communication, interpersonal, and customer service skills.

• Strong leadership, coaching, and team-building skills.

• Proven ability to drive sales and achieve results.

• Proficient in basic computer skills and point-of-sale (POS) systems.

• Knowledge of inventory management and visual merchandising techniques.

• Bi-Lingual preferred

• High ticket sales experience a plus

• Education: High school diploma or equivalent required. An Associate's or Bachelor's degree in Business Administration or a related field is preferred.

Benefits:

• Competitive salary and commission structure

• Benefits package

• Paid time off and holidays

• Employee discounts on wireless products and services

• Opportunities for professional development and career advancement

To Apply:

Please submit your resume and cover letter to HRA@sundancerh.com

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of 1 race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Expected hours: No less than 38 per week

Benefits:

• Employee discount
• Paid time off

Shift:

• Day shift

Work Location: In person

Salary : $18 - $25