What are the responsibilities and job description for the Shift Lead Trainee position at Sundance?
Working with a Taco Bell franchisee means you'll be employed by an independent business owner who sets their own wage and benefit programs.
Your role as a Shift Lead involves supporting the Restaurant General Manager by running great work shifts and meeting Taco Bell standards. You'll take ownership of solving problems, seeking help when needed, and guiding others to ensure Team Members complete all assigned duties. Your goal is to provide safe, quality food in a friendly manner, making the restaurant a welcoming place for customers and staff alike.
Shift Lead responsibilities include:
- Addressing customer complaints efficiently and with a smile.
- Providing constructive feedback to Team Members.
- Maintaining open communication with the Restaurant Management team.
- Following policies and procedures related to cash handling, security, inventory, and labor management.
In this position, you will play a key role in maintaining a positive and productive work environment, ensuring that the restaurant operates smoothly and safely. If hired, you will have the opportunity to develop your skills and knowledge, contributing to the success of the franchisee's business.