What are the responsibilities and job description for the Service Manager position at Sunday Hospitality?
Sunday Hospitality is hiring Service Managers! We are looking for talented, passionate individuals who want to be a part of a thriving hospitality group.
What We Offer
We offer a competitive salary, commensurate with experience, alongside PTO, a 401(k) and a complete medical, dental, and vision insurance package.
About This Role
The Service Manager actively leads by example, inspires, and teaches skills that will elevate the guest experience, their teams, their restaurant, and ultimately Sunday Hospitality as a company.
Specific job duties include, but are not limited to:
- Works with the General Manager and management team to develop and execute strategies to achieve operational goals at the restaurant level
- Actively working services to support and guide the team
- Lead staff education, providing the team with all elements needed for successful services
- Participates in weekly manager meetings
- Conducts pre-shift meetings
- Ensures the restaurant team delivers on SHG service standards; touches tables at every service to cultivate regulars
- Ensures consistent execution of food, beverage, service, and hospitality that aligns with SHG values
- Proactively manages prime costs in conjunction with the GM, with an eye on the daily & weekly projections and budgets
- Helps to creates a talent pipeline of lead FOH and BOH team members
- Ensures that operational and training standards are consistently followed and executed by the entire restaurant team
What You Bring
- Minimum of 2 years’ experience in a management position overseeing a full-service restaurant
- A passion for excellence in hospitality
- Deep breadth of experience working in high volume, full service restaurants
- Bachelor’s Degree preferred
- NYC Food Protection Certificate (Food Handler’s) required
- Proficiency in a variety of technology systems, including Microsoft Office (Word, Excel, Outlook, PowerPoint) and POS
- Ability to effectively communicate verbally and digitally
- Ability to effectively solve and deal with a variety of changing situations under stress
- Self-driven, results-oriented, and proactive attitude
- A solid track record of leading high-caliber service
- Flexible work schedules: the ability to work night, weekends, holidays, as business permits
- The ability to lift, carry, push, or pull heavy objects, up to 50lbs
- Kneel, bend, or stoop, ascend or descend stairs; be on feet for extended periods of time
SHG Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary : $78,000 - $80,000
