What are the responsibilities and job description for the Hotel Housekeeping Team Member position at Sunday River?
Overview:
Compensation & Benefits
Sunday River’s Housekeeping Team is enthusiastic, has a positive attitude, works together, and has a passion for providing exceptional service! We strive to use every guest interaction as an opportunity to create an unforgettable memory from our hotels. We are seeking full-time year-round (FTYR), full-time seasonal (FTS), part-time (PT), and temporary (Temp) housekeepers to join us and help elevate every guest experience. Day shifts from 8-4 are available. If this sounds like a team you want to be a part of, this could be the perfect fit for you!
Responsibilities:
- Assist with all aspects of the housekeeping department at the hotels, including the cleaning and restocking of guest rooms, lobbies, guest hallways, laundry, the Health Club, and other areas of the hotel.
- Use provided task checklists, daily priority assignments, and communication tools to ensure that all areas are meticulously cleaned with efficiency.
- Work and communicate effectively with fellow Team Members and Managers.
- Fulfill schedule commitments, be on time and prepared for work, and accept daily assignments with a positive “can-do” attitude!
- Be proactive in helping during high occupancy times, willing to take on more responsibilities or pick up shifts as needed.
- Provide welcoming and accurate services to guests during their stay, including delivery of amenities, in-room cleaning, and communicating with guests, both children and adults, to answer questions about the resort and hotels.
- Commitment to becoming a skilled housekeeping team member. We don’t expect you to join our team knowing everything (or even anything) about housekeeping, but we do expect you to be committed to improving, learning and evolving as a lodging Team Member.
- Must be at least 18 years old and pass a background check.
- Must have above average attention to detail, concern for the exact correctness of work, and strong commitment to tasks completed.
- Ability to keep a positive outlook, problem solve, improvise, adapt, adjust and overcome challenges in the working environment as needed.
- Clear, courteous and timely communication skills are required.
- Must be able to stand on your feet for long periods of time, perform repetitive motions, including bending, stooping, climbing and descending stairs, and lifting/carrying up to 50 lbs. and pushing/pulling up to 70 lbs.
- Willingness to learn and work in multiple housekeeping roles is favored, but not required.
- Prior experience in housekeeping, cleaning, custodial, or laundry is favored, but not required
- Must be available to work on specified days during the busiest times of the season, which include weekends and holidays.
Compensation & Benefits
- Wages range from $16 to $20 per hour, with service fees based on quality and quantity of rooms cleaned, plus gratuities. We also offer opportunities for professional growth and advancement.
- Eligibility for seasonal loyalty bonus.
- Eligibility for affordable Team Member housing.
- FTS, PT, and Temp Team Members receive free ski and golf access, lessons and rentals, and resort discounts for dining, lodging, retail, and spa.
- FTYR Team Members receive the above access and discounts and are also eligible for a benefits package including health insurance, 401(k) plan, HSA match, dental insurance, life insurance, vision insurance, PTO, and Ski and Golf benefits for their dependents.
Salary : $16 - $20
