Mountain Host Volunteer- 2025/2026 Season

Thank you for your interest in our NSP Volunteer programs at Sunday River Ski Patrol! Our Mountain Host program is full for the 2024-2025 season. We still want to hear from you! If you are interested in volunteering with us in a future season, please submit your application here. We will be conducting ski tests and interviews over the course of the 2024-2025 season.

**Positions open for the 2025/2026 season**

A Mountain Host works as part of a team to manage on-hill risk, support Ski Patrol in mountain rescues and medical emergencies, and provide a safe and welcoming environment to the public. The ideal candidate exercises sound judgment while executing the functions of the position.

The Mountain Host reports to a Mountain Host Coordinator, Patrol Supervisor, or the Patrol Director. Daily work is performed under the general supervision of a Ski Patrol Area Foreman. Direct supervision is rare; most daily tasks must be completed independently.

• Maintain ski/snowboard ability and exercises caution while skiing or riding on duty:
• Set a positive and confidence-inspiring skiing/riding example for the public
• Safely ski or ride groomed Black Diamond terrain
• Safely and confidently complete work-related tasks in ski or snowboard boots, both on and off skis or snowboard
• Understand and reliably perform on hill risk mitigation procedures:
• Inspect lifts on every ride and report hazards or evidence of wear to the Area Foreman or Lift Maintenance personnel
• Perform trail check procedures on every run according to best practices
• Understand, implement, and maintain hazard marking practices and devices
• Effectively and immediately communicate trail conditions and hazards to the Area Foreman
• Confidently and reliably tie all knots related to the risk management program
• Use tools including power drills, shovels, saws, and various hand tools to address hazards or for sign, marking, and fence construction, placement, and maintenance
• Attentively and carefully perform trail closing procedures
• Communicate professionally and effectively with guests, coworkers, vendors, and community members:
• Educate guests and staff in accident prevention, rules and regulations, and proper use of equipment
• Work to find answers to all guests’ questions
• Request assistance with difficult guest interactions
• Work as an effective and professional part of a team; contribute positive and respectful energy to the group dynamic
• Provide and assist with Patrol incident response:
• Recognize the need for a Patrol response when assisting guests; request help accordingly
• Provide scene safety and assistance to responding Patrol personnel
• Appropriately and immediately communicate findings and resource needs
• Provide emotional or physical support for family and friends of guests receiving our assistance
• Understand the traumatic stress felt by first responders, be willing to have open conversations following significant incidents, watch for signs of traumatic stress among coworkers, and take action to help
• Proactively participate in Continuous Quality Improvement efforts:
• Openly and honestly debrief significant incidents in a group setting, sharing areas of success and ideas for possible improvement
• Invite and receive feedback professionally
• Report safety and quality concerns immediately and discreetly
  
• Thoroughly complete all required documentation in a timely and legible manner
• Perform lift evacuation procedures under the direction of a Lift Evacuation Coordinator or Ground Team Leader
• Develop and maintain a thorough knowledge of the mountain and Mountain Operations departments:
• Know the trail map and current trail status
• Know the location of all Patrol resources
• Establish and maintain cooperative working relationships with members of other Mountain Operations departments and develop an understanding of their processes
• Be familiar with major buildings and overall property layout
• Strive to develop an understanding of the internal layout of all buildings
• Use phones and radios to transmit and receive operational or emergency information
• Assist with missing persons procedures
• Follow policies and procedures set within the Patrol SOPPs, the Patrol Handbook, and the Sunday River Volunteer Guide
• NONESSENTIAL FUNCTIONS:
• Safely and confidently manage rescue toboggans and support mountain rescue procedures:
• Manage unloaded toboggans on Green Circle and Blue Square groomed terrain
• Load and unload approved lifts with toboggans using minimal help
• Move toboggans into and out of sled sheds using minimal help
• Inspect and maintain equipment and access to equipment:
• Use shovels to maintain sled shed accessibility
• Inspect medical supply bags and restock or updates as needed
• Complete detailed AED inspections according to schedule

• MINIMUM QUALIFICATIONS:
  • At least 18 years of age
  • High School Diploma or GED
  • Must Complete First Aid and CPR/AED certification during the first year of the program and maintain First Aid and CPR/AED certification while working
  • Advanced-level ski or snowboard ability; able to ski all groomed Black Diamond trails
  
  RECOMMENDED QUALIFICATIONS:
  • Expert-level ski or snowboard ability
  • Experience working in the customer service or hospitality industry
  • Basic familiarity with Sunday River trails and lifts
  • Experience in emergency settings, possibly in healthcare