Administrative Assistant

Administrative Assistant

⏳ Schedule: Full Time / Mon - Fri 8 AM - 5 PM
💲 Pay: From $18/hr
🌐 Company Website: www.atdconcretecoatings.com

Job Summary:

ATD Concrete Coatings is seeking a highly organized and detail-oriented Administrative Assistant to join our team. This role is essential in ensuring smooth day-to-day operations by managing administrative tasks, handling customer communications, and directly assisting the Office Manager. The ideal candidate is tech-savvy, proactive, and able to multitask in a fast-paced environment.

Key Responsibilities:

Customer Communication & Scheduling:

• Answer phone calls and respond to emails in a professional and timely manner.
• Confirm scheduled appointments, verifying addresses and checking previous work history.
• Record appointments in scheduling systems and ensure the correct sales representative is assigned.

Administrative & Financial Support:

• Process service and warranty requests efficiently.
• Verify sold contracts for accuracy and completeness.
• Generate and email invoices to clients while maintaining accurate financial records.
• Utilize QuickBooks to process invoices, track payments, and manage financial transactions.

Qualifications & Skills:

• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Proactive approach to identifying and resolving challenges.
• Ability to work independently and collaboratively in a team environment.
• Proficiency in Microsoft Office and Google Workspace.
• Experience with QuickBooks for invoicing and financial tracking is required.
• Experience with Salesforce or other CRM/scheduling software is a plus.

Preferred Experience:

• Prior experience in an administrative role or customer service.
• Experience in social media management, content creation, and social media scheduling tools.
• Bilingual (Spanish/English) is a plus.

Benefits:

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance

Salary : $18