Assistant General Manager

The Assistant General Manager assists in overseeing the overall management and functionality of the entire Resort.  The Assistant General Manager is responsible for continually focusing on achieving profitability through revenue generation, cost control, development of team members, and guest satisfaction with an emphasis on the Condo/Owner relationship.

Essential Functions:

• Consistently ensure exceptional guest service in all aspects of the Resort operations
• Assist in Generating profit according to monthly forecast and budget by managing both revenues and expenses.
• Maintain a positive environment for all associates through engagement and leadership
• Comply with and ensure adherence to local, state, and federal standards and regulations to encourage safe and efficient operations
• Walk resort daily, adjusting as needed to ensure an optimal guest experience with a focus on cleanliness and maintenance of the physical property to include preventive maintenance programs with department managers.
• Meet all financial review dates and Columbus Hospitality Management directed programs in a timely fashion
• Ensure that all department heads maintain budgeted productivity levels and standard accounting procedures
• Manage revenue forecasting and budgeting processes as required
• Champion the Columbus Hospitality Management culture and assist in creating a positive team-oriented environment that focuses on both internal and external guests
• Effectively manage all aspects of Resort operations including, but not limited to: Sales & Marketing, Food & Beverage, Owner Services, Rooms Division, Accounting, Recreation & Racquet Sports.
• Maintain effective communication with other departments, provide support when necessary and attending regular scheduled meetings.
• Build and maintain relationships with condo owners
• Establish and maintain relationships with Association Managers including periodic meetings to discuss any outstanding concerns and potential improvements for all parties.
• Provide leadership to the team.
• Schedule regular meetings and provide updates on various projects.
• Other duties and responsibilities as assigned by the General Manager.
• Have complete knowledge of all policies, standards and procedures of the department.           
• Ensure consistency for resort services, amenities, and outlets.
• Maintain confidentiality to protect Resort and its assets at all times.
• Maintain cleanliness of work area.
• Available for work assignments outside of team member’s customary work schedule.  This may include evenings, overnight, weekends and holidays.
• Adherence to all safety rules and regulations.

Qualifications, Education, Experience, Skills, and Abilities:

• Four-year college degree and three-five years of related experience
• Minimum of four years Management in Rooms and Food & Beverage in a full-service hotel/resort
• Previous Condo/Resort experience is preferred
• Must be detail oriented, have ability to communicate well with all levels within and outside the organization, and be able to problem-solve with team members and guests, condo owners, and Resort ownership.
• Computer skills including typing, use of Microsoft Office and internet searches required. 
• Excellent organizational, time management, computer skills and strong analytical skills.

Our compensation package includes PTO, Medical, Dental, Vision, Life insurance, Tuition Reimbursement, 401k with company match, dining and travel discounts and paid tolls for Sanibel & Cape Coral! 

The Sundial Beach Resort & Spa is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE. 

All applicants will be required to submit to a background check prior to employment.