What are the responsibilities and job description for the Security Officer position at Sunland Park Racetrack & Casino?
About us
Sunland Park Racetrack & Casino
Description
Provides exceptional customer service to all guests and potential guests by greeting them in a friendly, efficient, courteous and professional manner. Ensures that all guests as well as employees have a safe and pleasant experience.
Duties and responsibilities include, but are not limited to:
- Greets customers in a friendly manner.
- Maintains secured areas and protection of company assets in both casino and racing facility.
- Guarantees adherence to all policies, and gaming/racing commission regulations by both patrons and fellow employees.
- Ensures qualified admissions and gives customer assistance when needed.
- Other duties as assigned.
Required Qualifications and Skills
- Surveillance Skills.
- Deals with Uncertainty.
- Judgment.
- Objectivity.
- Dependability.
- Emotional control.
- Integrity.
- Safety Management.
- Professionalism.
- Reporting Skills.
- Ability to maintain order and safety of patrons, employees and assets.
- Wear a uniform and Groom appropriately.
- Stand for eight consecutive hours, with the exception of a thirty minute break.
· Must be able to push, pull and lift a minimum of ten pounds.
- Have strong customer service skills
- Be comfortable working outdoors in all weather conditions and on your feet.
- Must be able to speak, read and write the English Language.
- Must be able to obtain a New Mexico Gaming Work Permit and a New Mexico Racing License (thorough credit and criminal investigation will be conducted); therefore must be 21 years of age.
Experience
· Strong Customer service.
· Minimum of 1 year security officer experience preferred.
Special Skills
- Bilingual English/Spanish is a plus.
Job Type: Full-time
Pay: $13.65 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Overnight shift
- Weekends as needed
Work Location: In person
Salary : $14
