What are the responsibilities and job description for the Host/Hostess position at Sunny's Sushi West-Redd Rd?
***You are welcome to apply in person and this position does include tips. ***
Overview
We are seeking a friendly and organized Host/Host to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will have a passion for hospitality and a commitment to providing exceptional customer service. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience.
Duties
- Greet guests warmly upon arrival and escort them to their tables.
- Manage reservations and seating arrangements efficiently to optimize guest flow.
- Maintain an organized waitlist and communicate wait times accurately to guests.
- Collaborate with servers and kitchen staff to ensure smooth operations during busy periods.
- Address guest inquiries and concerns promptly, ensuring satisfaction throughout their visit.
- Assist in maintaining cleanliness and organization of the front-of-house area.
- Utilize Aloha POS system for managing reservations and guest interactions effectively.
- Handle incoming calls professionally, provide information, and take phone orders accurately.
- Package to-go orders neatly, ensure order accuracy, and assist guests picking up food.
- Manage app and online orders- Monitor and process orders from apps or online platforms, confirm details, and coordinate with the kitchen.
Experience
- Previous experience in hospitality or restaurant settings is preferred but not required.
- Strong customer service skills with the ability to communicate effectively with guests and team members.
- Familiarity with food service operations is a plus, enhancing your ability to assist guests with menu selections.
- A positive attitude, attention to detail, and the ability to work well under pressure are essential for success in this role.
Job Type: Part-time
Pay: $9.00 - $11.00 per hour
Expected hours: 15 – 20 per week
Benefits:
- Employee discount
Shift:
- Day shift
- Morning shift
Ability to Commute:
- El Paso, TX 79912 (Required)
Work Location: In person
Salary : $9 - $11