Server - 1912 Bistro

Description

Job Title: Server

Location: 3935 Sunnyside Drive, on-site Restaurant.

Hours: Full Time, Monday-Friday, Rotating weekends.

Position Overview & General Responsibilities

Sunnyside's on-site restaurant provides full menu services to residents and guests daily. Our servers help create a warm and welcoming environment to those who dine with us. This is an opportunity to work in the food industry with no late nights. The primary responsibilities of the server are to provide excellent food service and hospitality in our upscale casual environment. In order to be successful in this role, we are looking for someone that is quick on their feet and greets everyone with a smile.

• Adhere to all company policies and procedures; set a good example for others.
• Attend/complete all in-services, training, and meetings as required by Sunnyside.
• Meet all training requirements as required by Federal and State regulations and by Sunnyside.
• Demonstrate a commitment to safety by following safety rules & guidelines; follow good housekeeping practices, take proper care of equipment and perform job duties and responsibilities safely and responsibly.
• Be dependable, reliable, and punctual with attendance; plan appropriately for absences when possible.
• Show initiative and drive within the scope of job responsibilities; show initiative without needing direction but ask for clarification, correct errors, and request assistance in a timely manner, handle unexpected situations calmly and efficiently to minimize problems.
• Show commitment to giving quality service and make continuous efforts to improve; consider accuracy & appearance of work, learn from mistakes while taking action to reduce errors and understand the role of quality plans in customer satisfaction.
• Understand and respond to resident/customer needs; give complete and timely responses and always be respectful and courteous while following through with communication efforts.
• Take responsibility for decisions, actions and results.
• Work as a team player within the department and with other Sunnyside departments; coach and encourage others regularly, contribute to positive morale and spirit within the team and embrace change/adjust to changing responsibilities.
• Communicate effectively with residents, family members, guests, co-workers, supervisors, etc.; actively listen and clearly share information demonstrating effective oral and written communication.
• Exercise good time management practices while maintaining quality of work; plan and organize work load to ensure job duties are handled efficiently and effectively and provide timely responses to those who request information.
• Ensure personal hygiene, appearance, and dress; present neatly groomed appearance and follow department dress code ensure identification badge is worn where visible.
• Demonstrate dependability, reliability, and punctuality. Report to work when scheduled, ready to work.
• Ensure all emergency preparedness practice drills and protocols are followed.

Culture & Work Environment:

Join a team where you are proud of the community in which you work. At Sunnyside, we want each team member to S.H.I.N.E both on and off campus (Service Before Self, Hospitality with Heart, Inspiring Excellence in Each Other, Nothing Less Than The Best, and Enjoy your Journey). You can rise into your new career path with a plethora of flexibility, growth opportunities, a safe learning environment, on-site training, and an engaging/motivational atmosphere. Sunnyside is a not-for-profit Senior Living life plan community situated on 150 acres in the rolling hills of the Shenandoah Valley in Harrisonburg, Virginia. More than 500 residents call Sunnyside their home. Residents have the option to live in a variety of levels of living including Independent Living, Assisted Living, Memory Support, and Long-Term Care. Across our beautiful campus, residents can enjoy various amenities and services including an on-site restaurant, an award-winning vitality center, salon services, therapy services, fishing ponds, walking trails, and much more! We offer generous paid time off (even if you work part-time), professional development opportunities, a safe and fun environment, and flexibility. 

• Referral Bonus Program
• Flexible Scheduling 
• Access to an Orthopedic Specialist (MD Ortho) 
• Growth Opportunities
• On-Site Training
• Health Insurance
• Short-Term Disability
• Long-Term Disability
• Paid Time Off & Paid Sick 
• 401(k) Matching
• Employee Assistance Program
• Dental & Vision Insurance
• Pet Insurance
• Access to On-Site Wellness Center
• And More!

Requirements

• Having prior experience in the restaurant/dining field is a plus.
• Ability to process information accurately, make appropriate decisions, and take appropriate action based upon the information available.
• Strong verbal communication skills; ability to speak with appropriate grammar.
• Strong customer service skills; maintain a hospitality approach to engaging with all individuals.

Work Hazards

• The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully:
• The employee is frequently required to routinely sit, stand, reach, lift, bend, kneel, stoop, climb, push, and pull items weighing 30 lbs or less and occasionally more than 50 lbs. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.
• General hazards related to the operation of kitchen equipment and exposure to sanitizing and cleaning chemicals and wet floor surfaces require slip-resistant shoes. Minimal hazards if universal precautions are followed.