Rental Associate

Earn top-dollar wages and drive your career at a 2014 "Top Places to Work" organization. As one of Utah's premier providers of building materials, Sunpro Corp. is looking for individuals who want an energizing career and who believe in the time-honored values of honesty, quality, and working with the best.

Position Description:

The Rental Associate is responsible for assisting with the equipment rental program administered at the Springville Sunpro location. Must be available during the day and Saturdays.

ADMINISTRATIVE

• Accurately/thoroughly complete contract;
• Check "rentals out" every day;
• Check "charges out" every day;
• Schedule pickup and delivery of equipment;
• Maintain daily contract file;
• Maintain rental reservation file;
• Maintain customer charge file;
• Update/Call overdue list daily;
• Manage overdue contracts/balance daily sales receipts;
• Locate and accurately quote rental rates;
• Answer incoming phone calls; 1st or 2nd answer, depending on situation up front.

INVENTORY:

• Maintain freight damage record;
• Service rental equipment;
• Know equipment operating capabilities;
• Notify Rental Manager of equipment needs;
• Restock merchandise shelves;
• Keep abreast of new industry equipment;
• Load and unload equipment;
• Parts;
• Over-the-counter sales;
• Order parts as needed;
• Check parts in and stock shelves;
• Reorder stock inventory as necessary.

CUSTOMER SERVICE:

• Schedule deliveries and pickups;
• Greet customers;
• Handle customer complaints;
• Answer customer equipment inquiries;
• Load large items for customers;
• Instruct customers on equipment operation;
• Explain rates on contracts to customer.

MAINTENANCE:

• Assist with equipment repairs;
• Maintain clean display area:
• Counter & floor behind counter;
• Dust displays and merchandise in showroom.

OTHER:

• Maintain communication and strong relationships with store management and peers;
• Attend store and safety meetings;
• Perform other duties as assigned;

QUALIFICATIONS:

• Work effectively with minimal supervision and direction;
• Excellent customer service skills;
• Able to perform accurate measurement and basic calculations;
• Strong written and verbal communication skills;
• Computer Proficient;
• Punctual and reliable.

Physical Requirements:

• Frequent bending, standing, lifting, and ongoing physical activity.