What are the responsibilities and job description for the Inside Sales Representative position at SunPurity Solar?
SunPurity Solar is a leading provider of solar energy solutions, dedicated to empowering homeowners to reduce their carbon footprint. We're seeking a highly motivated and customer-focused Call Center Representative to join our team.
Job Summary
We're looking for an exceptional Call Center Representative to handle inbound and outbound customer calls, providing top-notch service and support to our valued customers. As a Call Center Representative, you will be the first point of contact for many of our customers, and we're counting on you to make a great impression.
Responsibilities
- Conduct outbound telemarketing efforts to generate leads and build relationships with potential clients.
- Utilize SunBase and Mojo Dialer to manage customer interactions and track sales progress effectively.
- Negotiate using rebuttals and schedule free consultations.
- Collaborate with team members to develop knowledge and skill for objections.
- Maintain accurate records of all sales activities in the CRM system.
Requirements
- Solar experience is a plus, not a requirement. We do require at least one year of telemarketing experience.
- Proficiency in using our CRM software for managing customer relationships.
- High school diploma or equivalent required
- 1-2 years of experience in a call center or customer service environment
- Excellent communication, interpersonal, and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong technical skills, including proficiency in CRM software and Microsoft Office
- Ability to meet or exceed sales and customer satisfaction targets
Join us as we strive for excellence in providing top-notch Solar solutions to our clients while helping contribute to a cleaner environment!
Job Type: Full-time
Pay: $15.00 per hour
Shift:
- Morning shift
- Night shift
Supplemental Pay:
- Bonus opportunities
- Commission pay
Ability to Commute:
- Toms River, NJ 08753 (Preferred)
Ability to Relocate:
- Toms River, NJ 08753: Relocate before starting work (Required)
Work Location: In person
Salary : $15