Lead Maintenance

JOB DESCRIPTION: LEAD MAINTENANCE

POSITION: LEAD MAINTENANCE TECHNICIAN

REPORTS TO: MANAGER

The purpose of this job description is to communicate the responsibilities and duties associated

with the position of LEAD MAINTENANCE TECHNICIAN. While the following information should be

considered a comprehensive description of this position, it should also be noted that some

responsibilities and duties may not be specifically addressed.

Every person is expected to perform any reasonable task or request that is consistent with

fulfilling company objectives.

It is imperative that you review these duties, skills and physical requirements closely and that

you understand that by signing the Job Description Acknowledgment, you are verifying that you can

perform all the duties and have the skills and possess the physical abilities that are necessary to

perform the job as described.

JOB BRIEF: The LEAD MAINTENANCE TECHNICIAN is responsible for maintaining the physical

integrity of the community at all times. This involves insuring a clean and well maintained living

environment for residents, visitors and staff. It is the LEAD MAINTENANCE TECHNICIAN'S duty to

anticipate, identify and correct any and all problems involving the property and to implement

procedures that will prevent such problems. An effective program of maintenance is essential in

order to:

• Maintain a clean and well maintained environment
• Cultivate resident satisfaction
• Protect the investment of the apartment property owner
  
  

Duties And Responsibilities

Conduct all business in accordance with company policies and procedures, state and federal laws;

e.g., OSHA, ADA, Fair Housing, etc.

RESIDENT SERVICE

• Performs maintenance tasks personally and delegates to assistants. Oversees and occasionally
  
  

inspects work performed by assistants.

• Institutes and manages system for handling resident service requests. Completes work orders
  
  

within 24 hours when possible.

• Schedules maintenance personnel in conjunction with manager so that maintenance is available
  
  

for emergency purposes, 24 hours a day, seven days a week.

PREVENTATIVE MAINTENANCE/SAFETY

• Conducts regularly scheduled safety meetings with entire staff; maintains and communicates
  
  

HAZCOM standards. Keeps MSDS sheets current and readily accessible. Maintains thorough knowledge

of pertinent laws and EPA and OSHA regulations governing proper storage and management of hazardous

materials, including solvents, flammables, caustics and refrigerants.

• Must be aware of the condition of the physical property throughout the community and
  
  

immediately correct hazardous conditions; e.g., broken gates leading to the pool, broken steps,

open holes, broken/burned out exterior lights.

JOB DESCRIPTION: LEAD MAINTENANCE

• Maintains accurate records regarding preventative maintenance, service requests (received and
  
  

completed), expenditures, apartment make-ready status, work-in-progress, etc.

• Schedules and performs minor and routine maintenance on all appropriate equipment on a
  
  

regular basis. Inspects and maintains all tools in excellent condition.

• Indoctrinates and assists in development of all subordinate maintenance staff. Instills a
  
  

"safety first" attitude not only with maintenance technicians but with all staff members.

• Instructs staff on proper use and guidelines for wearing safety items
  
  

TRAINING

• Complete all Grace Hill courses by the required deadlines. Commissions and bonuses will not
  
  

be paid for anyone with past due Grace Hill courses.

GENERAL

• Diagnoses and performs on a daily basis minor and routine maintenance/repair involving the
  
  

following:

• Electrical and plumbing (including water lines)
• A/C and heating systems
• Appliances
• Water irrigation systems
• Stairs, gates, fences, patios, railings
• Tile, carpet, flooring
• Roofing, gutters, fasteners
• Interior/exterior lights
• Fireplaces
• Ceiling fans
• Gas fixtures and appliances (where applicable)
• Shutters, doors, cabinets, windows, sliding glass doors
• Boiler, gas and electric
• Door locks, P.O. boxes and locks
• Controlled access systems (where applicable)
• Ceiling leaks
• Walls
• Pool areas, tile, jacuzzi, pool furniture
• Ensures that all make-ready repairs and services are completed correctly and on schedule
• Reports all major repairs and requisitions to manager prior to any expenditure of funds
• Possesses knowledge of budget and budget compliance
• Changes locks and make ready keys
• Removes and transfers heavy appliances and equipment from storage area to apartment (or vise
  
  

versa) as circumstances warrant. Assists in moving abandoned furniture, appliances, etc., to

dumpster when necessary. Use a dolly or back support belt.

• Maintains adequate inventory of spare parts and maintenance materials to handle most common
  
  

repairs and situations.

• Identifies all utility meter cut-offs, apartment and fixture cut-offs, sewer cleanouts and
  
  

prepares maps indicating same.

• Performs work area clean-up and safety related duties
• Ensures that storage areas remain locked when not in use
• Assists in keeping grounds neat and free of litter. Rakes, sweeps, shovels as circumstances
  
  

warrant.

• Performs any additional duties assigned by manager or property supervisor
  
  

Qualifications

Position requires at least 3 years’ experience in property maintenance or equivalent field.

Work Hours:

40 hours per week. Weekends as circumstances warrant; on-call on a rotating basis and for

emergencies.

Equipment Requirement:

Required to wear back support belt, wear goggles when working with specific equipment, wear masks

and gloves and other safety equipment as tasks dictate.

Equipment/Machinery/Tools:

An employee in this position must be knowledgeable and skilled in the safe use and maintenance of

the following tools:

Hand Tools: Various wrenches, hammers, grips, saws, sledgehammers, snips, posthole diggers, etc.

Power Tools: Wrenches, grinders, sanders, drills, saws, etc.

User-Moved Aids: Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, step ladders, full

ladders, double ladders.

Mechanical Equipment: Motors, pumps, compressors, blowers, electric and hand power augers, etc.

Measuring Devices: Calipers, voltmeters, ohmmeters, testing meters, PH tests, gauges, etc.

Physical Requirements

• Constant need (66% to 100% of the time) to be on feet
• Have constant need (66% to 100% of the time) to perform the following physical activities:
  
  

Bend/Stoop/Squat/Kneel Perform routine maintenance/repairs, pick up tools and needed

equipment.

Climb Stairs Service requests, make-ready needs for 2nd and 3rd floor

apartments.

Push or Pull Move equipment, appliances, open and close doors, etc.

Reach Above Shoulder Perform routine maintenance/repairs, stock and remove equipment,

parts, etc.

Climb Ladders Perform routine maintenance/repairs.

Grasp/Grip/Turning Handle tools and equipment, perform routine maintenance/repairs.

Finger Dexterity Handle tools and equipment, perform routine

maintenance/repairs.

• Constant need (66% to 100% of the time) to perform the following physical activities:
• Writing: Inventory maintenance, requisition requests, required maintenance reports
• Lifting/carrying (supplies, replacement parts, ladders, etc.): Over 150 lbs. Rare
  
  

need (less than 1% of the time)

75 - 150 lbs. Occasional need (1% to 33% of the time)

25 - 75 lbs. Frequent need (33% to 66% of the time)

1 - 25 lbs. Constant need (66% to 100% of the time)

NOTE: Lifting and carrying of weights exceeding 50 lbs. is often accomplished with assistance from

one or more persons. Examples of heaviest items lifted include washer/dryers, refrigerators, A/C

units, abandoned sofas, etc.

Vision Requirements

• Constant need (66% to 100% of the time) to document maintenance and complete forms, review
  
  

manuals and operating instructions, read cautionary labels, respond to written instruction from

staff and residents. Constant need to see small detail when performing routine maintenance duties.

• Frequent need (33% to 60% of the time) to see things clearly beyond arm's reach (oversee
  
  

assistants, observe problems throughout the property).

Hearing Requirements

• Constant need (66% to 100% of the time) to communicate with assistants, office staff, vendors
  
  

and residents. Must use listening skills to diagnose needed repairs, etc.

Speaking Requirements

• Constant need (66% to 100% of the time) to verbally communicate with assistants, office
  
  

staff, vendors and residents.

Driving/Traveling Requirements

• Frequent need (33% to 66% of the time) to utilize personal transportation to pick up
  
  

replacement parts and supplies from vendors. Rotation "on call" status may occasionally require

expedient travel to assigned property at moment’s notice. Pickups and deliveries to the corporate

office.

• Must have valid driver's license and automobile insurance coverage
  
  

WORKING ENVIRONMENT

• Indoors (66% to 100% of the time). Frequently outdoors (33% to 66% of the time), all
  
  

conditions, often for extended periods.

• Occasional exposure (1% to 33% of time) to paint fumes, solvents, adhesives, etc. Example:
  
  

Apartments during/after make-ready.

• Frequent need (33% to 66% of the time) to work in awkward and confining positions
  
  

REASONING DEVELOPMENT

• HIGH. Must be able to apply principles of logical thinking to define problems, collect
  
  

pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action.

Must effectively convey ideas, images and goals to a diverse group of personalities.

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