What are the responsibilities and job description for the Clinic Supervisor position at Sunrise Community Health Center?
Sunrise Community Health Summary
Founded in 1973, Sunrise Community Health is dedicated to delivering high quality, affordable healthcare to Weld, Larimer, and surrounding counties in northern Colorado. With exceptional providers and convenient locations, we support each patient’s journey to wellness and are committed to our community’s health and well-being.
Clinic Supervisor – Dental and Medical:
The Clinical Supervisor is responsible for overseeing the day-to-day operations of both the dental and medical departments within North Loveland Community Health. This position ensures that clinical staff across both teams—dental assistants, medical assistants, hygienists, and providers—are properly trained, comply with policies and procedures, and provide the highest standard of care to patients. The role also includes coordinating the activities of both departments to ensure smooth operations, patient satisfaction, and alignment with clinic goals.
Position Summary:
With a Quality, Customer First, and Compassionate approach, The Clinic Supervisor – Dental and Medical will:
Clinical Supervision & Leadership
- Supervise, coordinate, and provide leadership to both dental and medical clinical teams, ensuring proper workflow and adherence to protocols.
- Ensure that all clinical staff in both departments maintain necessary certifications (e.g., CPR, radiology, infection control).
- Foster a professional and patient-centered environment by leading by example.
- Support clinical teams in problem-solving and resolving patient care concerns efficiently.
Training & Development
- Provide training for new hires across both dental and medical teams, ensuring understanding of clinic procedures, safety protocols, and patient care expectations.
- Conduct regular in-service training and ensure continuous education to keep staff updated on best practices, new technologies, and regulatory requirements.
- Support team building and professional development initiatives for staff across both departments.
Quality Control & Compliance
- Ensure that both dental and medical staff follow established infection control, sterilization, and safety procedures.
- Oversee adherence to clinic policies, and state/federal regulations (including OSHA, HIPAA, and patient privacy).
- Perform routine audits of clinical records and practices for compliance.
- Work closely with the Clinic Manager and other leadership to resolve clinical or operational issues as needed.
Patient Care Coordination
- Oversee and ensure that both medical and dental patients receive timely, efficient, and compassionate care.
- Support scheduling and patient flow, ensuring that patient needs are appropriately addressed in both departments.
- Provide patient education on health practices, treatment options, and preventive care.
Operational Support & Resource Management
- Maintain appropriate inventory levels for both medical and dental supplies and equipment.
- Coordinate with management to ensure smooth operational workflows, addressing any scheduling conflicts or bottlenecks.
- Ensure that both departments are organized, clean, and operate in a safe environment.
Team Collaboration & Communication
- Foster a collaborative team environment, promoting effective communication among medical and dental providers, clinic staff, and management.
- Attend regular meetings with both teams to discuss patient care, clinic operations, and improvements.
- Serve as a liaison between both clinical teams and upper management to ensure alignment with organizational goals.
Minimum Qualifications:
- High school diploma or equivalent required.
- Certified Medical Assistant or Dental Assistant preferred.
- 3-5 years of relevant experience in either the medical or dental field, with at least 1-2 years in a supervisory or leadership role.
- Current CPR certification required for both dental and medical departments.
- Bilingual English/Spanish preferred.
Perks and Benefits:
At Sunrise, we pride ourselves in over 50 years of exceptional support to our community and employees. Sunrise is dedicated to guiding every employee towards professional growth and development by supporting them through training and tuition reimbursement. We value a healthy work life balance by providing generous paid time off. Employee opinions are valued, and we listen to employees through employee engagement surveys and the sharing of diverse ideas!
Sunrise Community Health offers a generous range of benefits.
Generous PTO and Leave Times:
- Up to 8-weeks of Paid Time Off (to include Vacation, Personal, 12 observed Holiday, and Sick Leave)
Health, Medical, and Wellness Benefits:
- Medical Insurance
- Dental & Vision Insurance
- Basic Life & AD&D Insurance
- Voluntary Life Insurance
- Long-Term Disability (LTD)
- FSA Medical Flexible Spending Account
- FSA Dependent Care Spending Account
- Employee Assistance Program
Financial Benefits:
- Competitive 401K Plan
- Loan Forgiveness Programs*
- Referral Bonus
Professional Development:
- Tuition and Training Reimbursement
- Agency Wide Training
- Master Class Subscription
Get Involved:
- Employee Recognition Programs
Providers can apply for the State or Federal loan repayment program.
Current immunizations are required to work at Sunrise Community Health and may vary dependent upon the position Influenza (Flu) Vaccines are required for ALL staff. COVID vaccine is highly encouraged.
Sunrise Community Health is an Equal Opportunity Employer. We value a diverse, inclusive workforce that enriches our culture and our mission to provide affordable access to quality healthcare for all. Qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state, or local laws. Accommodations are available for applicants with disabilities.