What are the responsibilities and job description for the Clinical Support position at Sunrise Community Health Center?
Sunrise Community Health Summary
Founded in 1973, Sunrise Community Health is dedicated to delivering high quality, affordable healthcare to Weld, Larimer, and surrounding counties in northern Colorado. With exceptional providers and convenient locations, we support each patient’s journey to wellness and are committed to our community’s health and well-being.
Clinical Support:
The Clinical Support position performs administrative duties under the direction of their supervisor, site leadership, and other clinical team members. The Clinical Support duties include scheduling appointments, coordination of importing records for transitions of care, coordinating referrals, pre-visit planning, and other administrative duties. This position will require travel to Evans, Greeley, Windsor, and Loveland.
Position Summary:
With a Quality, Customer First, and Compassionate approach, The Clinical Support will:
- Team Based Care – Clinical Care Collaboration – Works in collaboration and continuous partnership with providers, clinical staff, administrative staff, and community resources in a team approach to promote access to appropriate care in the goal of enhancing patient health.
- Assists clinical team to maintain proper clinic flow.
- Pre-Visit Team Based Planning - Ensures patient visit is more efficient by identifying: 1. Records from transitions of care are available during the patient visit. 2. Results from labs or diagnostic are in the EHR.
- Assists with scheduling appointments, confirming appointments for follow-up care, and coordinating referral appointments.
- Provides follow-up care / communications in a timely manner and places outgoing calls as indicated by Providers, nurses, or other clinical team members.
- Monitors, maintains, and provides appropriate patient follow-up via effective communication with the patient and the clinical team.
- Interviews patients to obtain medical information as needed for patient flow and future appointments.
- Participates in collaborative measures by working with a team to complete special projects assigned by their supervisor.
- Follows and initiates procedures for standing orders.
- Charts pertinent data in EHR.
- Ensures Exam rooms and other clinical area stocking, cleaning, and checks for expired items.
- Performs other duties as assigned.
Minimum Qualifications:
- High School Diploma or general education degree (GED)
- 1-2 years’ related experience and/or training; or equivalent combination of education and experience.
- Bilingual English/Spanish preferred.
Perks and Benefits:
At Sunrise, we pride ourselves in over 50 years of exceptional support to our community and employees. Sunrise is dedicated to guiding every employee towards professional growth and development by supporting them through training and tuition reimbursement. We value a healthy work life balance by providing generous paid time off. Employee opinions are valued, and we listen to employees through employee engagement surveys and the sharing of diverse ideas!
Sunrise Community Health offers a generous range of benefits.
Generous PTO and Leave Times:
- Up to 8-weeks of Paid Time Off (to include Vacation, Personal, 12 observed Holiday, and Sick Leave)
Health, Medical, and Wellness Benefits:
- Employee Assistance Program
Financial Benefits:
- Competitive 401K Plan
- Referral Bonus
Professional Development:
- Agency Wide Training
- Master Class Subscription
Get Involved:
- Employee Recognition Programs
Current immunizations are required to work at Sunrise Community Health and may vary dependent upon the position. Influenza (Flu) Vaccine is required for ALL staff. COVID vaccine is highly encouraged.
Sunrise Community Health is an Equal Opportunity Employer. We value a diverse, inclusive workforce that enriches our culture and our mission to provide affordable access to quality healthcare for all. Qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state, or local laws. Accommodations are available for applicants with disabilities.