What are the responsibilities and job description for the General Manager Operations position at Sunrise Landscape?
About the Company
For more than 40 years, Sunrise Landscape, a commercial landscape maintenance, design and installation company, has been serving Florida with a commitment to service excellence. We have an opportunity for a General Manager, Operations to lead our Bradenton Maintenance Branch who is responsible for overseeing the operations, financial performance, and growth of the Bradenton area. The candidate will need prior landscape industry experience.
This role is designed to have a big impact in our growing business both organically and through acquisitions. The ideal person is a detail-oriented, highly analytical operations guru. You will be leading a team responsible for our landscaping operations including daily maintenance, client retention & relations, financial management, staff leadership and strategic planning. The ideal candidate brings previous experience as a leader who has maximized profitability of a branch/region of a service-related business.
This position is based in Bradenton, FL.
Responsibilities
- Own the branch revenue growth and financial outcomes, ensuring profitability, maintenance revenue growth, and enhancement revenue growth meet bonus objectives.
- Oversee and lead all operational aspects, including field operations and service, and resolve challenges like customer satisfaction, fleet management, and vendor partnerships.
- Lead the daily service aspects of the business including directing crews, scheduling and people resources.
- Manage landscape contracts while attaining high client retention rates.
- Develop, manage and own the P&L of the branch/location while carefully tracking expenses and revenue to ensure profitability.
- Analyze financial performance metrics to identify areas for cost optimization.
- Lead a team of Account Managers that are responsible for building and maintaining strong relationships with clients, addressing concerns and ensuring satisfaction.
- Partner with the Sales team to conduct client meetings to discuss needs, proposals, and contract details.
- Lead a team of professionals including hiring and training qualified landscaping crews and support staff.
- Develop and coach team members through ongoing performance feedback; foster a positive work environment and culture.
- Lead safety initiatives and ensure a safe and healthy workplace.
- Execute and implement policies and processes across the branch/location to ensure they are aligned with company goals and outcomes.
Required Skills and Qualifications:
- Proven experience in managing teams with a focus on operational leadership.
- Previous experience in the landscape industry.
- Strong financial acumen, including budget management and revenue growth.
- Excellent interpersonal and communication skills for managing teams and resolving customer and vendor issues.
- Commitment to fostering a positive and safety-conscious work environment.
- Skilled in identifying operational challenges and implementing effective solutions.
- Experience with relevant software to manage operations, track performance, and optimize efficiency.
Compensation:
- Competitive base salary to commensurate based on experience; potential to earn up to 25% of annual salary in bonuses, based on performance in profitability, growth, service revenue, quality, and safety.
- Sunrise Landscape offers a competitive time off policy, as well as excellent medical, dental, vision and 401k matching benefits. Additional wellness and paid leave options offered to all employees.
No Agencies Please.
