What are the responsibilities and job description for the Move-In Coordinator position at Sunrise Senior Living?
COMMUNITY NAME
Sunrise of McLean VillageJOB OVERVIEW
"It makes me feel good knowing that we make the residents’ lives better. We laugh with them, cry with them, sing and dance with them – we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!"- Sunrise Team Member At Sunrise, our Move-In Coordinator is responsible for providing a successful, warm welcoming resident’s move-in and transition to their new Sunrise home.
RESPONSIBILITIES & QUALIFICATIONS
Responsibilities:
- Working with the resident and family in completing and obtaining all required paperwork by communicating with all appropriate parties (resident’s family, physician)
- Coordinating assessment appointments and completion of required paperwork and preparing the resident’s Administrative file
- Conducting the resident’s orientation to their new Sunrise home
- Following the Sunrise quality service standards, ensuring each resident’s move-in and transition to their new Sunrise home is smooth and successful, while following our Sunrise shared value
Qualifications:
- High School diploma / GED required; Associate and/or College degree preferred
- One (1) year experience in an administrative support role
- Previous customer service experience and demonstration of customer service skill set
- Ability to handle multiple priorities
- Possess written and verbal skills for effective communication and the ability to facilitate small group presentations
- Competent in organizational, time management skills, attention to details and accurate record keeping skills
- Demonstrates good judgment, problem solving and decision making skills
- Demonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with theability to learn new applications
- As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance
Sunrise maintains a safe and drug-free work environment and all offers of employment with Sunrise are conditioned on submitting to and successfully completing and passing a background check and drug test.
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