Server

COMMUNITY NAME

JOB OVERVIEW

The Server is responsible for providing timely and professional meal service to residents and guests, bussing and resetting tables, general cleaning, and completing assigned side work while adhering to all food safety and sanitation requirements and maintaining a safe and orderly work environment.

RESPONSIBILITIES & QUALIFICATIONS

As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:

• Cultivates a warm and hospitable environment by making personal connections with residents and guests and treating all with professionalism and respect.
• Takes and delivers food orders in a timely manner.
• Busses and resets tables per company standards.
• Cleans and maintains the dining room and bistro to the highest standards per company guidelines.
• Completes required side work as assigned.
• Attends pre-meal meeting to gain knowledge of the meal.
• Has knowledge of menu items and can provide general descriptions.
• Assists residents with menu selections and responds professionally to questions about menu items.
• Uses Sunrise systems per guidelines for order taking and meal delivery to ensure accuracy.
• Practices safe food handling procedures at all times in accordance with all, federal, state/provincial, and local laws, regulations, and guidance and Sunrise policies and procedures.
• Complies with OSHA requirements/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation and Risk Management programs and policies, adheres to safety rules and regulations, and practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.
• Responsible for performing other Dining Services duties when assigned by community leadership in the following areas, but not limited to:
  • Dishwashing tasks to properly wash and sanitize all dishes and china, silverware, glassware, utensils, and cookware.
  • Light janitorial duties, including but not limited to sweeping work areas, sanitizing production areas, and emptying trash.
  • Prepares and serves light meals in a timely manner and in accordance with established standardized recipes and menus.
  • Assists with food preparation and plating when necessary.
  • Uses Sunrise systems per guidelines for order taking and meal delivery to ensure accuracy.

Collaboration, Engagement, and Team Success

• Actively participates and commits to working toward team goals.
• Demonstrates our Team Member Credo in daily interactions.
• Commits to serving our residents and guests through our Principles of Service.
• Contributes in the overall engagement programs for both residents and team members.
• Attends regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Dining Services Coordinator (DSC).
• Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.

• One (1) year job related experience preferred.
• High School diploma/GED.
• Completion of the following training may be required and/or certificates available per regulations and laws as applicable:
  • CPR Certificate and First Aid Certificate
  • ServSafe® Food Handler Card
  • Local Health Department Food Handler Card
• Written and verbal skills for effective communication.
• Ability to handle multiple priorities.
• Demonstrates good judgment, problem solving and decision-making skills.