What are the responsibilities and job description for the Coordinator II position at Sunrise Systems, Inc.?
Job title: Coordinator II
Location: Rochester, NY 14626
Duration: 12 months contract with possible extension
Hours: 8:30am-5:00pm (2); 10:30am-7:00pm (1)
On-site 5 days/week for at least 6 months, potentially hybrid after 6 months
Qualifications:
- High School Diploma required, BS/BA Degree in Business, or related field (or equivalent experience) preferred
- 1-2 years experience in customer-facing role through either customer or service or sales role
- Ability to multi-task and manage multiple conflicting priorities
- Ability to maintain composure through stressful situations
- Proficient in Microsoft applications
- Excellent written and oral communication skills required
Responsibilities:
Supporting projects such as product allocation management, analytical reporting of initiatives regarding strategic white glove accounts, enhanced visibility to shipment status, and logistic updates for franchise equipment units in transit Provide superior customer service to both internal and external customers, with a special focus on high-vulnerability accounts Strategically align with the team to enhance the customer experience, with dedicated attention to high-vulnerability accounts Create and monitor strategic reporting to support the sales organization
