What are the responsibilities and job description for the Quality Assurance Specialist position at Sunrise Systems, Inc.?
Our client, a leading Medical Devices Manufacturing Company is looking for Quality Assurance Specialist and This is for an initial duration of 06 Months Contract – Remote Role.
Job Title : Quality Assurance Specialist
Job Id : 25-06636
Location : Remote Role
Duration : 06 Months Contract
Position Type : Hourly Contract Position (W2 only)
Degree - Bachelors degree in science or business administration required.
100% remote - EST, Central time would be the best time zone
Top 3 must haves
Oral and written communication skills
Time management and organizational skill
Write clear and comprehensive emails to internal resources and external customers
Role
To prepare field action customer notification letters for distribution to Customers and to coordinate all customer communications between the field action teams, quality, customer service, service, etc.
Position Competencies :
Knowledge & Key Skills : Perform other duties as assigned.
Essential Qualifications / Education :
Essential Previous Experience : Two (2) to four (4) years' experience in GMP or ISO quality system manufacturing environment
Miscellaneous :
Ability to communicate effectively across all departments and functions
Ability to follow standard operating procedures, work instructions, and other applicable documents
Able to use Microsoft products such as Excel, Word, Teams, and Outlook
Oral and written communication skills
Time management and organizational skills
Main Duties :
Partner with field action teams and global quality to ensure the completion their objectives
Write clear and comprehensive emails to internal resources and external customers
Use customer order information, customer communication system, and customer list to identify contacts, email addresses, street addresses, etc. to update CNL with customer specific information
Monitor and reconcile CNL receipt and or acknowledgement
Provide customer notification letters to customers and track customer responses and acknowledgements
Respond to customer questions or coordinate the response with technical resources, customer service, quality, and product management as necessary
Ensure proper electronic tracking and storage of information for traceability
Inform the service organization when a field modification is required and monitors progress of that field modification to provide feedback to the field action team on a monthly basis.
Provide status updates of assignments on a weekly basis, at a minimum.
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