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Hiring: Quality Manager || New Brunswick, NJ || Hybrid

Sunrise Systems
Brunswick, NJ Full Time
POSTED ON 1/23/2025
AVAILABLE BEFORE 4/23/2025

Job Title : Quality Manager

Duration : 12 Month Contract (Possible extension based on work performance)

Location : New Brunswick, NJ

Job Description : Must Have :

  • Experience with handling product complaints, change control and documentation in pharmaceutical / medical industry.
  • Preferred experience in infinity / Veeva Vaul t

Job Function :

The Quality Systems Manager is responsible for implementing, supporting and monitoring the effectiveness of the Quality Systems and Training within the Global External Manufacturing (ExM) organization.

Responsibilities : Process Ownership

  • The Quality Systems Manager will act as end-to-end Local Process Owner of one or more Quality Systems used within Global External Manufacturing
  • Establish and maintain relationships and communication pathways with Global Process Owners and Global Process Leads for relevant systems
  • Act as primary ExM representative at Global Community of Practice meetings
  • Gather stakeholder input from within ExM on any Global Process changes or initiatives and represent the input back into the Global Network
  • Own all elements of the process including relevant procedures / forms, training materials, SharePoint content, metrics where applicable
  • Display technical knowledge of the process and understand risks / weaknesses in the system
  • Responsible for ensuring the elements of the process are compliant with Regulatory requirements, Health Authority expectations and with Bristol Myers Squibb (BMS) policies / global procedures where applicable
  • Regularly review the process (trends metrics, trends observations, right first time (RFT), Design, optimization) for their effectiveness and provide feedback to the Quality management team for action and remediation
  • Own relevant process issues – speak to trends / issues / exceptions at External Manufacturing Tier 3A and 3B Quality Council.
  • Develop and implement pro-active continuous improvement plans for the process for example Value Stream Mapping and identification of weak elements, regulatory surveillance
  • Processes include Deviation Investigations, Corrective Action / Preventive Action (CAPA), Complaints, Change Control, Quality Risk Management, Documentation, Training, Audits & Inspections.

    Operations Support

  • The Quality Systems Manager will be responsible for providing day-to-day support to ExM Operations on Quality Systems that enable business objectives to be achieved. This may include :
  • o Processing of Customer Complaint records, including escalation of expedited complaints

    o Support the processing of deviation investigations, CAPAs and change controls

    o Perform initial impact assessment of Global change controls that may impact ExM Operations

    o Participate in Virtual Plant Team (VPT) meetings as appropriate

    o Support the risk assessment and mitigation plans of Contract Manufacturing Organizations (CMO), as required

    o Facilitate tracking of CMO Health Authority inspection observations and CAPAs

    o Escalate any emerging trends / issues to the VPTs, as required.

    o Provide Quality input ad hoc queries relating to ExM Operations

  • Support metrics collection and processing, including :
  • o Capture and report on Quality data and metrics for management review and other organizational forums

    o Utilize data analysis or software skills to build on existing tools to improve the quality system processes

    o Collect statistical data and compile data for reports; update and assure the accuracy of databases; create management reports; collect, compile, and analyze data and information

  • Other ad-hoc duties will be required which will include, but not be limited to, the following :
  • o Act as team lead for coordinator of work associated with complaints, change control, deviation, CAPA and document management in the applicable ExM location

    o Author, review and approve Quality Management System (QMS) documents

    o Process QMS documents in the electronic document management system

    o Participate in and support Permanent Inspection Readiness activities

    o Maintain the Quality Risk Register for ExM

    o Monitor the periodic review of Quality Systems documents

    o Maintain the system and process for record management

    o Maintain the system for update of ExM GxP (Good Practice) Authorizations

    o Act as ExM Quality Systems representative on ExM and Global Quality projects

    o Support the scheduling, execution, reporting, follow up and tracking of self-inspections audits

    o Support preparation of and participate in Quality Council meetings

    o Perform self-inspection audits as part of the audit team

    o Identify and implement continuous improvement opportunities for Quality Systems owned processes

    o Act as qualified training for Quality Systems owned processes

  • There will be 5% travel associated with this role.
  • Required Competencies Essential

  • Works under minimum supervision and exhibits a positive work attitude and high productivity
  • Detail-oriented, well organized and have excellent verbal and written communication skills as well as excellent organization and follow-up skills
  • Candidate must be flexible and comfortable working in a fast-paced environment with aggressive and dynamic timelines
  • Excellent interpersonal skills
  • Ability to collaborate, facilitate, and support standard practices across multiple functional groups in diverse geographical locations are required; self-motivated
  • Strong presentation skills; confident public speaker
  • Ability to multi-task numerous projects
  • Ability to achieve targets and milestones
  • Can prioritize workload based on changing business needs
  • Ability to recognize topics / decisions requiring escalation
  • Ability to work with initiative and manage own workload
  • Proficient in the use of Microsoft Office programs including OneNote and SharePoint platforms
  • Fluent English is required.
  • Strong working knowledge of Microsoft Office
  • Required Qualification(s) and Desired Experience Required

  • A science related degree in Chemistry, Engineering or Biotechnology or equivalent
  • A minimum of four (4) years’ experience in a pharmaceutical Quality related role, preferably within a Quality Systems team
  • A strong working knowledge of GxP regulations in the European Union (EU), United States (US) and other relevant global markets
  • Experience in leading or participation in project teams
  • Desirable

  • Experience in a GxP Manufacturing site
  • Lead investigator training
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