Owl's Nest Bartender

Overview

Bring your mixology skills and vibrant personality to the iconic Owl's Nest at Sunriver Resort! As a Bartender, you’ll craft unforgettable drinks, deliver exceptional service, and create a welcoming atmosphere where guests can unwind and enjoy the best of Central Oregon.The Bartender is responsible for mixing and serving drinks to guests. They will ensure legal age limits for all alcohol consumption. The Bartender assists in maintaining the AAA Four Diamond Standards.

The Bartender will always conduct themselves in a manner which supports the guiding principles of Sunriver Resort:Trust, Commitment, and Open and Honest Communication. They shall strive to provide exceptional service to both internal and external guests at all times and for exemplifying the Sunriver Resort Culture as well as promoting Sunriver Resort as both the Destination and Employer of Choice!

Responsibilities

• Maintains a commitment to customer service and guest satisfaction
• Mixes ingredients to prepare cocktails and other beverages according to recipe
• Maintains cleanliness of walk-ins and reach-ins
• Adheres to all OLCC and Sunriver Resort policies
• Ensures cleanliness of bar and glassware
• Takes food and beverages orders, using POS system to ring items in
• Ensures opening, ongoing and closing sidework is complete and signed off by a manager on duty
• Counts money in cash drawers at end of shift to ensure the amounts are correct and there is adequate change
• Ensures end of shift bank is balanced with appropriate procedures followed in daily drop
• Obtains credit cards to begin tabs
• Must ensure bookkeeping and proper payment is received
• Maintains season liquor, beer and wine pars
• Responsible for daily requisition completion
• Properly reports tips and hours at the end of each shift using the proper documents for recording
• Ensures supplies/ingredients are properly stocked before, during and after shift
• Checks identification to verify age requirements for alcohol purchase/consumption
• Offers menu advise and suggestions to guests
• Assists the restaurant team as needed
• Maintains a strong knowledge of beverage trends
• Attends monthly mandatory department meeting and appropriate resort and division meetings
• Resolves guest issues promptly and with great care and effectiveness
• Provides general resort information for guests
• Offers warm and sincere welcome/farewell for all guests of Sunriver Resort including use of guest name & good eye contact with each guest
• Maintains an up to date working knowledge of all resort amenities as well as any special events
• Interacts with resort staff in a professional manner, assisting other departments with necessary information
• Up sells other resort services and amenities to guests
• Always maintains a professional demeanor and attitude
• Communicates all pertinent information to the restaurant team
• Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty supervisor.
• Ensures proper handling, cleaning and sanitation of equipment, china, glass and silver.
• Follows through on lost and found procedures. No articles shall be removed from occupied rooms. Absolute respect for guest property should always be exercised.
• Maintains a professional appearance. Follows all Sunriver Resort dress code standards
• Remains alert, courteous and helpful to the guests and colleagues at all time
• Performs other related duties as assigned

Qualifications

• High school education required
• At least one year resort server experience preferred
• At least one year food & beverage experience preferred
• At least six months experience with POS systems preferred
• At least one year bartending experience preferred
• At least one year of customer service experience required
• Prior hospitality experience preferred
• Must be at least 21 years of age
• Must be able to read, write and speak English
• Must possess valid OLCC card upon hire
• Must possess valid Food Handler’s card upon hire
• Must be able to work well under pressure
• Must be able to accurately follow instructions, both verbally and written
• Must be able to work in a fast paced environment
• Ability to work a flexible schedule that may include evenings, weekends and holidays
• Must be able to stand on feet throughout the shift, with intermittent periods of walking and stair climbing.
• Must be able to frequently lift and carry up to 25 lbs at shoulder height
• Must be able to frequently lift and carry up to 50 lbs;